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Technology
01 February 2025

WhatsApp Users Targeted By Paragon Spyware

Around 90 journalists and civil society members alerted to surveillance by Israeli firm.

Meta's popular messaging service, WhatsApp, has revealed alarming news: around 90 users, including journalists and members of civil society, have fallen prey to sophisticated spyware from Israeli firm Paragon Solutions. This targeting has raised substantial concerns about the unchecked proliferation of mercenary spyware and its alarming reach.

According to officials at WhatsApp, the potential victims span over two dozen countries, with a significant presence noted within Europe. A spokesperson for WhatsApp confirmed this troubling development to NBC News, stating, "The attack targeted several users, particularly focusing on journalists and civil society members across various nations." The targeting method employed was classified as a "zero-click attack," which means targets didn’t have to interact with any malicious link or file to fall victim to the hack.

WhatsApp’s approach to address this issue was swift. Following the discovery, the company issued Paragon Solutions a cease-and-desist letter, urging them to stop these operations. The nature of the attack involved sending malicious PDF documents through group chats – documents crafted to compromise users without any direct action on their part. What's more, WhatsApp has gone the extra mile to notify affected users, sending messages outlining protective measures and warnings against the spyware.

The ramifications of this incident extend beyond individual privacy - they raise significant red flags about the ethics of the commercial spyware industry. Notably, John Scott-Railton, a senior researcher at Citizen Lab, remarked on social media about the pervasive nature of such malicious tools, stating, “Paragon's story of virtuous exceptionalism crashed against empirical reality when their stuff actually got discovered.” Scott-Railton highlighted how mercenary spyware often proliferates unchecked, posing serious threats to democratic values.

Paragon Solutions has gained notoriety as it has been reported the company sells its surveillance software primarily to government clients. Their flagship product, known as Graphite, is notorious for its capabilities, allowing complete eavesdropping on targeted devices, including encrypted communications like those made on WhatsApp or Signal. The company claims to engage only with stable democratic nations, attempting to position itself as more responsible than competitors like NSO Group. Yet, questions linger about the actual use and oversight of such tools.

Natalia Krapiva, senior tech-legal counsel for advocacy group Access Now, described the continuous misuse of spyware as part of the larger problem with the industry at large. She noted, "This is not just a question of some bad apples — these types of abuses are a feature of the commercial spyware industry." Krapiva’s statements resonate deeply as they point toward the necessity for comprehensive regulation and accountability within this sphere.

This situation poses pressing concerns for the privacy of numerous individuals. For example, Italian journalist Francesco Cancellato, editor-in-chief of the online news portal Fanpage.it, confirmed being one of the targeted individuals. This obvious breach of privacy among those providing oversight to public discourse furthers the alarm raised by legislators and rights advocates globally.

Underlining the urgency of establishing accountability, WhatsApp has dedicated efforts to assist those affected and investigate the sources of this breach. The platform announced it succeeded in disrupting the hacking efforts and has since reported the discovery to law enforcement. Notably, they are collaborating with the Canadian watchdog Citizen Lab, who have been instrumental in identifying digital threats against civil society.

Emphasizing the seriousness of the situation, WhatsApp officials stated, “WhatsApp has disrupted a spyware campaign by Paragon, targeting several users, including journalists and members of civil society. We will continue to protect people's ability to communicate privately.” This commitment highlights the platform's role as a guardian of user privacy amid the increasing threats posed by advanced surveillance technologies.

Meanwhile, Paragon Solutions has yet to publicly address the allegations. A nearby associate has mentioned the company's claims of possessing 35 government clients, qualifying all as democratic. This assertion encounters skepticism, especially following revelations of the FBI previously employing similar technologies amid concerns of privacy violations against activists and journalists alike during high-profile political unrest.

Fresh scrutiny circles around Paragon as they were recently reported to have been involved in contact with U.S. Immigration and Customs Enforcement for possible contracts. This scrutiny brings forth broader discussions about the relationships between surveillance tech companies and state enforcement. The Biden administration's efforts to restrict the use of spyware among governmental divisions reinforced the call for stricter control over such technologies, but with companies like Paragon operating prominently, skepticism continues about their compliance with these regulations.

This incident arrives on the heels of another major legal confrontation faced by the NSO Group, which was held accountable for hacking thousands of individuals through WhatsApp, culminating with recent high-profile rulings against them. This decision may serve as the backdrop for broader demands for reforms across the entire commercial spyware industry.

Calls from advocacy groups like Access Now echo loudly – there is the need for real change and accountability as commercial spyware continues to threaten individuals' privacy and democracy itself. With the potential for broad-reaching consequences on journalistic work and civil society operations, this incident not only raises alarms but also emphasizes the urgency for governance and regulation within the spyware sector.