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Technology
01 December 2024

Orange Partners With Meta And OpenAI To Develop African AI Language Models

The initiative aims to integrate regional West African languages addressing communication gaps for millions.

Orange, the French telecommunications giant, has recently announced its collaboration with tech titans Meta and OpenAI to develop advanced artificial intelligence (AI) language models focused on African languages. This partnership aims to translate and integrate regional languages spoken primarily in West Africa, marking a significant step toward inclusivity for over 22 million speakers of these languages.

The project is set to kick off in the first half of 2025 and will initially concentrate on two major languages: Wolof and Pulaar. These languages, with deep cultural and historical significance, often find themselves overlooked by AI developers, who primarily target languages with extensive available data, like English. Although the potential exists, data scarcity has hindered the training of models for lesser-represented languages.

According to Orange, the company has significant experience working within these regions and can leverage its existing customer service frameworks to provide the necessary linguistic data. An Orange spokesperson emphasized, “We’re used to working with these countries, so we have experience with these languages and developing our own apps for customer service.” This experience will allow the training models to learn effectively from extensive content, helping bridge the communication gap.

The collaboration between these three companies is also poised to extend beyond commercial enterprise to encompass non-commercial uses, such as public health and education initiatives. Such applications could aid local communities significantly, ensuring services are accessible and relevant to speakers of these languages.

This partnership is significant for Africa, often referred to as the second most linguistically diverse continent on the planet, covering 20% of the Earth’s land area and housing over 2,000 languages. Limited efforts have previously been made by global companies to preserve or promote these languages, leaving many marginalized.

OpenAI, recognized as one of the leading figures in AI development, will allow Orange direct access to their models across Europe. This is expected to accelerate the project’s progression, offering the technical backbone needed to implement and fine-tune these language models effectively.

Meta is also heavily vested in the success of this initiative. With huge audiences across Africa, particularly Egypt and Nigeria—home to over 46 million and 38 million Facebook users respectively—contributing to Meta’s user base, integrating these languages could solidify their foothold within the continent’s fast-developing market.

This endeavor also marks part of the broader trend among major tech firms shifting their focus toward emergent markets. Similar to Nvidia's recent talks with Indian firms, Africa has emerged as the next vast reservoir of untapped potential, and developing AI language models is just one frontier of this burgeoning opportunity.

Language remains one of the most formidable barriers to technological inclusion. The variations, linguistic nuances, and forms across African languages are complex; this often complicates the rollout of new products targeting these varied user bases. Usually, tech companies tend to launch products catering to just one or two widely spoken languages, which has resulted in many local languages being left behind.

The hope is for this collaboration to set a precedent for future projects aimed at addressing the linguistic disparities present within AI technologies. By fine-tuning the AI assistance capability and promoting African languages, this initiative aims not just for functionality; it seeks to encapsulate the rich cultural fabric represented by these languages.

All parties involved are enthusiastic about the potential impacts of the project. For Orange, Meta, and OpenAI, this cooperative effort signifies more than just commercial prospects. It poignantly highlights the necessity and importance of integrating diverse languages within AI and digital services for broader societal benefit.

Overall, the collaboration between Orange, Meta, and OpenAI signifies not just progress within the tech industry but also the promise of more inclusive, accessible communication for millions of individuals who speak languages often exclusionary to AI models. It’s anticipated to pave the way for enhanced engagement and service solutions across the continent, breaking down language barriers and fostering greater social inclusion.