Residents of Minnesota are facing a significant threat from a widespread E-ZPass text message scam that is impersonating the Minnesota Department of Transportation (MnDOT). On March 25, 2025, residents began reporting unsolicited text messages claiming that they have unpaid tolls or other outstanding balances with E-ZPass. These fraudulent messages direct recipients to click a link for payment, warning that failure to pay could result in penalties or legal action.
The Minnesota Department of Transportation has been proactive in addressing this issue, making it clear that these messages are scams. MnDOT spokesperson Anne Meyer stated emphatically, "It is a scam. MnDOT E-ZPass would not reach out to you via text on any level to receive payment from you." This has become increasingly important information for residents who might not realize the potential risks associated with these messages.
Reports of such scams have been circulating in Minnesota for at least a year, typically showing a noticeable increase during peak travel times such as spring break. MnDOT officials suspect that the recent surge in scam reports, particularly as spring approaches, is timed with increased travel activity across the state and beyond. Meyer cautioned individuals to "don’t click the link" included in these deceptive messages and reiterated that genuine communication from MnDOT will never ask for sensitive personal information through texts or emails.
Among the alarming aspects of this scam is its broad targeting strategy. According to MnDOT, scammers are sending out these deceptive messages randomly, affecting not just E-ZPass users but a wider audience of residents. This was reinforced by a statement from the Olivia Police Department, which stated, "These scams are designed to steal personal information and may pose a financial risk to individuals who engage with them." As the police suggest, anyone who suspects they have fallen victim to the scam should promptly contact their local police department.
Messages sent during this scam typically inform recipients of a supposed invoice, violation, or bill for using E-ZPass. For example, one such message might say, "Settle your balance promptly to prevent any additional late fees," and often includes a link that leads to a fraudulent payment site. Alerting messages may also appear to come from a recognizable number, further enhancing their credibility.
MnDOT officials emphasize several essential measures that concerned residents should take when faced with such messages. If you receive a text that seems suspicious or demanding payment, you should immediately delete it and not respond. If you've mistakenly clicked a link or provided any personal information, it's crucial to secure your financial accounts and personal data as best as possible. The department advises that individuals verify the authenticity of communications before clicking on links or making any payments.
For anyone who does fall victim to this type of fraud, reporting the incident to the appropriate authorities is vital. You can file a report with the FBI’s Internet Crime Complaint Center or the Federal Trade Commission to help combat these crimes and protect others within the community.
MnDOT reinforces that their organization will never request payment or personal information via text or email, stating, "For your security, we do not accept credit card numbers by mail, email, chat, or voicemail. If you receive a message like this, do not respond." This unwavering stance is crucial as authorities work to protect residents from falling prey to these scams.
Individuals are urged to remain vigilant, especially as their information may be targeted randomly. With peak travel times on the horizon, it is likely that these scams will intensify, leading more people to be exposed to potential threats. The department encourages everyone to stay informed about the different ways that scammers attempt to exploit their everyday interactions.
As tax season draws near and travel ramps up, it's wise for all residents to keep an eye on their inboxes—both text and email—and to be cautious about communications asking for payments. Scammers are continuously finding new methods to lure victims, making awareness and education critical in preventing fraud.
The warning signs are clear: if you receive a message requesting toll payments from E-ZPass or any similar agency, verify its legitimacy. Always pause to assess whether it aligns with official communication from the Minnesota Department of Transportation before throwing your hard-earned money into the hands of fraudsters.
In this tech-driven age where scams are becoming incredibly sophisticated, the onus is on each individual to protect themselves and others from financial jeopardy. MnDOT and law enforcement agencies stand ready to assist with resources and support as the fight against fraud continues. Stay alert, stay safe, and always verify before you comply with any request for personal or payment information.
