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07 January 2025

Meta Appeals CCI's WhatsApp Penalty Over Privacy Policy

The tech giant challenges Rs 213.1 crore fine, arguing it hampers industry standards.

Meta Platforms Inc, formerly known as Facebook Inc, has officially filed an appeal with the National Company Law Appellate Tribunal (NCLAT) challenging the Competition Commission of India's (CCI) imposed penalty of Rs 213.1 crore. This penalty, meted out last November, was rooted in findings of the so-called "abuse of dominant position" by WhatsApp due to the enforcement of its 2021 privacy policy.

Representing Meta, senior advocates Kapil Sibal and Mukul Rohatgi appeared virtually before the tribunal, seeking what they described as an urgent hearing. They contended during the appeal process, "The CCI’s order has far-reaching implications for the industry at large." This statement underlines the potential ripple effects the ruling could have across digital platforms.

The backdrop to this dispute is the CCI's assertion grounded on WhatsApp's tactics, which forced users to either accept its updated privacy policy or forgo service altogether. This "take-it-or-leave-it" approach compelled users to consent to expanded data-sharing practices with Meta's other companies without the option to opt-out. The investigation revealed such practices could significantly stifle competition within the Over-The-Top (OTT) messaging services and online display advertising markets.

According to the Commission's findings, WhatsApp's conduct violated key sections of the Competition Act—specifically, Sections 4(2)(c) and 4(2)(e). The CCI's ruling mandated WhatsApp to immediately implement specific behavioral modifications. Among the most significant directives is the prohibition on sharing user data with other Meta entities for advertising purposes for five years. This restriction aims to prevent WhatsApp from leveraging its dominant market position to undermine smaller competitors.

Beyond the five-year ban, WhatsApp is also required to offer all Indian users, including those who had previously accepted the 2021 policy, notification within the app allowing them to opt out of data sharing arrangements. This move is seen as pivotal for restoring user control over personal data and enhancing overall market fairness.

The appeal has attracted attention due to its broader ramifications for privacy, competition, and data-sharing frameworks within India’s digital ecosystem. Many stakeholders are watching closely as the NCLAT has already scheduled the hearing for January 16, prompting industry experts to speculate on the legal precedents this case may set.

The CCI’s investigation and subsequent findings emerged after considerable scrutiny of how digital platforms operate within India, which is the largest WhatsApp market globally. By enforcing stringent data-sharing protocols, Meta not only risks challenging regulatory compliance but also raises questions about the transparency and autonomy of user consent online.

The repercussions of the tribunal's subsequent decisions, anticipated to be influenced by the arguments laid out by Meta’s legal representatives, will likely send waves through the tech sector, as companies reassess their data-sharing agreements and user consent practices.

Meta's appeal is pivotal; it highlights the tension between regulatory oversight and corporate practices, mirroring global conversations about data privacy and user rights.

The outcome of this appeal could define how digital platforms engage with users about data sharing and privacy, setting benchmarks not just for India, but potentially influencing global standards as well. Industry analysts are bracing for important developments after the January 16 hearing, which could redefine the relationship between users and the technologies they rely upon.