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Technology
26 December 2024

ChatGPT Faces Major Outage Leaving Users Frustrated

Widespread technical disruptions affect access across the U.S. as OpenAI addresses service issues.

ChatGPT, the popular AI chatbot developed by OpenAI, is currently facing significant service disruptions, leaving many users frustrated and unable to access its services. Reports of the outage began pouring in around 1:30 PM ET on December 26, with multiple users confirming their inability to get responses from the platform.

During this outage, users encountered various errors, including messages such as '404 Error, Page Not Found' and 'Request is not allowed. Please try again later.' This situation has sparked widespread discussions among users on social media, particularly on platforms like X (formerly Twitter), where many took to venting their frustrations. One user lamented, "Chat gpt down again?" echoing the sentiments of many others who found themselves relying on the AI for daily tasks.

Another user humorously remarked, "How tf can chat gpt goo down now . dammmm," highlighting the inconveniences caused by the simultaneous breakdown of AI services. Requests for assistance and comments on missed productivity opportunities flooded the platform. A user expressed desperation, saying, "Chat GPT (Love of my life) is down. What should I do? Grok save me," as many users turned to other digital solutions.

OpenAI addressed the outage with updates on their status page. At around 2 PM ET, they noted, "ChatGPT, the API, and its text-to-video generator Sora are currently experiencing high error rates." Shortly after, around 2:18 PM ET, OpenAI indicated the disruption was caused by issues from an upstream provider, promising users they were monitoring the situation closely.

By 3:06 PM ET, OpenAI reassured users they were working on fixing the problems. While specific details about the cause remained vague, it is clear this is not the first time ChatGPT has encountered significant outages. Just days before the Christmas outage, the chatbot experienced similar difficulties, with OpenAI’s CEO, Sam Altman, jokingly remarking, "We back," on December 20, following earlier service-related issues.

This most recent technical failure has drawn significant attention, as indicated by trending discussions on social media questioning if ChatGPT is down again. Many users vented their frustrations over lost productivity; one user lamented, "Chat gpt is down, just the moment I decided to study, b***h i got questions to solve," reflecting the disappointment felt by many who rely on the service for educational and professional tasks.

Despite these difficulties, history shows this is not uncharted territory for OpenAI and its products. Previous incidents, including substantial outages over the past several months, have led to widespread user backlash. OpenAI’s consistent struggle with maintaining service continuity raises questions about the reliability of such technologies, which continue to grow increasingly integrated within everyday workflows.

Looking forward, OpenAI urges users to remain patient as they navigate this round of disruptions. With no explicit timeline offered for restoration, users are left anxious for updates on when they will regain access to the chatbot they have come to depend on.

Through these challenges, users remain hopeful for swift solutions, eager to engage with ChatGPT's capabilities once more, as they navigate their day-to-day tasks and responsibilities.

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