The Australian Defence Force (ADF) is currently collaborating with the National Emergency Management Agency (NEMA), local emergency authorities, and the governments of Queensland and New South Wales to address the aftermath of ex-Tropical Cyclone Alfred. This coordinated response is focused on planning and executing necessary support measures for affected communities as the cyclone continues to impact the region.
On March 9, 2025, the ADF announced multiple support operations, including reconnaissance missions and logistics assistance across numerous areas including Lismore and the Scenic Rim. Among the key activities logged, ADF personnel have successfully conducted route clearances, supported welfare checks, and deployed key logistics capabilities such as fuel and repair resources to Coffs Harbour. Notably, three CH-47F Chinook helicopters were dispatched from Townsville and are currently stationed at Rockhampton, awaiting deployment to Oakey.
On March 8, there was also serious concern following a vehicular incident involving two Australian Army trucks on route to assist with local community support. The accident, which occurred just south of Lismore, resulted in injuries to 13 of the 32 soldiers aboard. Emergency services responded swiftly, providing immediate care, and the soldiers are currently receiving treatment at various hospitals, including Ballina District and Lismore Base Hospitals. "We are hugely grateful to emergency services and healthcare workers for the first aid and continuing support," said Defence officials.
The ADF Highlights the commitment to supporting all personnel affected, noting, "The welfare of ADF members and their families is our priority, and we are working diligently to provide assistance during this challenging time. Families of those injured have been notified, and resources for support are available through dedicated helplines."
Meanwhile, IAG, which operates brands such as NRMA Insurance, CGU, WFI, and ROLLiN’, has mobilized teams on the ground to assist customers affected by the cyclone. By 7 AM on March 9, approximately 400 claims had been received, primarily relating to property damage due to wind, tree impacts, and rainwater intrusions. Luke Gallagher, Executive General Manager Claims at NRMA Insurance, acknowledged the anxiety felt by residents, stating, "Many people across South East Queensland and Northern NSW have been impacted by extreme weather and natural disasters over the past few years, and we know this is an anxious time. Ensuring the safety of customers and communities is our priority, and we urge residents to follow the advice of emergency authorities."
Gallagher outlined the company's commitment to expedite claims processing, saying, "We encourage customers to lodge their claims as quickly as possible to facilitate immediate support, including temporary accommodation and emergency financial aid. Our assessors and builders are on the ground across the impacted regions undertaking emergency repairs to help mitigate additional damage."
On the local government side, Redland City Council has been actively advising residents to monitor the severe weather conditions, particularly due to the heavy rainfall and potentially damaging wind gusts associated with ex-Tropical Cyclone Alfred. Residents are being urged to remain vigilant, as flash flooding and dangerous driving conditions are anticipated. Specific safety tips have been shared through various channels, including local emergency broadcasts and digital platforms.
For those with medical needs, ensuring adequate medication supplies and having contingency plans for powered medical equipment were strongly recommended. Residents have been advised to connect with family members and keep abreast of updates concerning the cyclone's progress.
Authorities have issued coastal hazard warnings, indicating unsafe surf conditions along the coast. The Bureau of Meteorology continues to monitor the situation closely and post regular updates on weather warnings and rainfall forecasts. Effective outreach to the local community is being emphasized through calls for residents to access disaster resources available online.
Overall, as the situation with ex-Tropical Cyclone Alfred evolves, both government and emergency services are prioritizing safety and community support. With continuing assessments and logistical deployments by the ADF and IAG’s insurance teams on the ground, there remains hope for prompt recovery and assistance for all those affected. Local officials are reminding everyone to stay informed and take necessary precautions during this weather event.