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18 October 2024

Xbox Game Pass Faces Backlash Over Subscription Changes

Gamers are frustrated as $1 trial offer vanishes just before Call of Duty launch

Xbox gamers have been stirred up by some recent changes surrounding the Xbox Game Pass subscription, particularly with the timing of promotional offers fading away just before some major game launches. One of the standout events has been the announcement of the upcoming Call of Duty: Black Ops 6, expected to hit the stores and Xbox Game Pass on October 25. This is no small release; it’s one of the most anticipated titles of 2024, and for many, it was set to be the perfect excuse to dip their toes back with the Game Pass.

Microsoft had previously offered the $1 trial for new subscribers or those returning to the Game Pass. This easy-on-the-wallet deal allowed players to get acquainted with the service and potentially love it so much they would stick around when the trial was done. Without any official notice, the company terminated this offer mere days before the Call of Duty launch, which raised some eyebrows among fans and industry analysts alike.

The $1 offer being removed not only disappoints players eager to try out Black Ops 6 for cheap, but it also hints at how Microsoft may be reevaluing its strategies for pulling players onto its platform. The U.K. and U.S. markets lag significantly behind other regions when it came to capitalizing on cheap subscription offers, and many saw this as Microsoft's attempt to focus on profitability instead of pleasing consumers.

Further complicative news swept through the gaming community when it was revealed Microsoft had recently increased the standard price for the Game Pass Ultimate subscription from $16.99 to nearly $20. This hefty jump may force players who only use the service sparingly to reconsider their choices. Adding to this, the fine print indicates changes to the Xbox Game Pass Console, transforming it to Xbox Game Pass Standard, which has removed access to many new launches.

This shift means players who previously had access to some of the biggest releases at no extra cost may now find themselves forced to upgrade to avoid missing out on highly-anticipated games. Some users have voiced frustration over these changes, noting it diminishes the appeal of the Game Pass when they can no longer reliably access the latest titles without forked-out cash.

While it seemed the timing of removing the $1 offer might be related to the high expectations set around Call of Duty, players are recalling when Microsoft similarly suspended the deal just before the launch of Starfield. It raises questions about whether this cancellation of cheap subscription offers is becoming a concerning trend, causing anxiety among gamers who enjoyed those introductory rates.

The Call of Duty franchise has long been among the biggest revenue generators for gaming companies. Many players line up on launch days, some even pre-ordering at premium prices, which makes it reasonable for Microsoft to hold onto what they can for sales when interest is high. Some believe this is purely business, pointing out how significant launch periods mean Microsoft cannot afford to lose profit margins by offering games at rock-bottom prices.

With prices increasing, and promotional offers being snatched away, fans are left wondering if this is just the beginning of Microsoft closing the doors on alluring, low-cost subscription offers. Some fans have expressed sentiments of being taken for granted, especially as they watch other gaming platforms launch exciting offers for their services.

Simultaneously, Xbox is still cheering the excitement of the Black Ops 6 launch the same way they did for previous titles. The marketing drums are beating loudly for the long-established franchise, and pre-launch engagement has been strong across social media platforms.

Microsoft's Xbox Game Pass remains one of the most popular gaming subscription services available today, but as they jostle with the business of attracting subscribers versus becoming reliant on substantial revenues, how they decide to proceed will be closely monitored. Players are left at the edge, questioning whether love for the service is enough to let their wallets lighten during busy pre-launch periods.

When the dust settles, will the changes make or break the service? Gamers are feeling hesitant—but one thing is for sure: the gaming world is eyes-wide-open as Call of Duty: Black Ops 6 prepares to storm onto the scene.

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