On Friday, March 28, 2025, users of X, formerly known as Twitter, faced significant instability on the social network, which left many unable to access the platform. Reports indicated that the issues began around 15:27, with a peak of complaints reaching over 7,793 notifications just after 15:51, according to Downdetector, a site that monitors online services for outages.
The problems affected both the web version and the mobile application of X, with 54% of complaints coming from users trying to access the website and 42% from mobile app users. Many users reported difficulties logging in and posting messages, with the site displaying errors when they attempted to send out tweets. Users were greeted with a message stating, "This page is down," when they tried to access the platform.
As the outage unfolded, social media users took to other platforms to express their frustrations and humor about the situation. Some questioned where they could report the issues if the platform itself was down. The situation sparked a surge in searches on Google Trends for terms like "Twitter down" and "Twitter offline today," indicating a widespread impact on the user base.
In the United States, the situation was similarly dire, with 53,793 users reporting access difficulties by 15:45. The platform's instability was not limited to Brazil and the U.S.; users in Canada also experienced issues, with 4,683 notifications logged at the same time.
This incident marks the second day in a row that X has faced significant outages. On Thursday, March 27, 2025, the platform also experienced disruptions, with users reporting similar issues during the afternoon. Downdetector recorded over 53,000 complaints regarding the service on that day alone. As of Friday, March 28, the platform had not issued any official statements regarding the ongoing instability or provided estimates for when services would return to normal.
The issues with X come amid ongoing scrutiny of the platform under its new ownership by Elon Musk. Many users have expressed concerns over the reliability of the service, especially given the frequency of these outages. The recent instability has reignited discussions about the platform's operational challenges and the need for improvements to ensure a stable user experience.
As users continue to navigate the outage, many are left wondering how long the issues will persist and what steps will be taken to rectify the situation. The lack of communication from X regarding the ongoing problems has only added to the frustration, as users seek clarity on the status of the platform.
In summary, the instability faced by users of X on March 28, 2025, highlights the ongoing challenges the platform is encountering under its new management. With significant outages reported globally, users are left grappling with access difficulties and seeking answers from a service that has, so far, remained silent on the matter.