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18 February 2025

Windows 11 Update Causes File Explorer Headaches

Recent KB5051987 update disrupts access to folders and creates widespread issues.

Windows 11 users are facing significant problems following the latest update from Microsoft, which has rendered the File Explorer virtually unusable for many. This issue stems from the February cumulative update known as KB5051987, intended to address previous bugs and improve system performance. Instead, it appears to have introduced frustrating new glitches.

Multiple reports surfaced soon after installing the update, indicating File Explorer fails to open folders altogether. Users are expressing their discontent online, particularly on platforms such as Reddit and various Windows forums. According to Windows Latest, many users found they couldn’t access imperative folders like Documents and Pictures after applying the update, even though the File Explorer app continues to run normally.

"File Explorer refuses to open folders after installing Windows 11 KB5051987 update," reported Windows Latest, shedding light on how widespread the issue is. Users commonly attempt to regain access through desktop shortcuts or the search function, but encounters have proven to be maddeningly futile. Ironically, the explorer.exe process remains active, but it’s as if the app has opted to ignore user commands.

The file-opening fiasco raises serious concerns, especially since File Explorer is central to the user interface on Windows 11. Without functioning File Explorer, users find themselves cut off from their files, presenting significant hurdles for those relying on their PCs for work or other activities.

This isn’t the only glitch associated with the KB5051987 update. Reports indicate users have faced installation failures too, with some experiencing problems where the update download gets stuck at 0% for extended periods. Others finally manage to download the update only to be met with frustrating messages like, "Something didn’t go as planned" during installation.

Further complicate the rollout, there are alarming instances where users have reported Blue Screens of Death following installation, alongside significant performance issues such as sluggish cursor movements and webcam malfunctions. "There are also reports of installation failures and PCs failing to boot," echoed TechRadar, emphasizing the severity of the situation.

For those already entangled with the issues stemming from the update, there is still hope. Experts suggest manually uninstalling the problematic update as the best course to restore laptop functionality. Users will need to navigate to Settings > Windows Update and look to pause future updates for one to five weeks. This should serve as temporary relief until Microsoft gets around to resolving the glitch.

Even with such measures, fixing the current crisis sends ripples through the experience for users. "If you’ve installed KB5051987 and are encountering weirdness... this is why," Windows Latest remarked, pointing to the update’s obscure bugs.

Concerns loom large over Microsoft’s frequent updates and the accompanying complications. The pattern of introducing new issues through updates raises questions about the thoroughness of their testing phases. Many loyal Windows users are left perplexed, hoping their previously reliable operating systems won’t consistently be marred by persistent patch problems.

The situation has led to extensive discussions among tech enthusiasts who often weigh the pros and cons of Windows 11. While hopes were high for the February update correcting previous flaws and enhancing the functionality, the latest round of issues leads frustrated users to rethink their loyalty to Microsoft's operating system.

Mike, one affected user, expressed his frustration: "I had high hopes for this update, but I find myself stuck with all my files inaccessible!" This sentiment reflects the frustrations shared by countless others who rely on seamless systems for their daily lives.

Addressing such widespread issues needs to be at the forefront of Microsoft's priorities, especially with such integral components of the OS at stake, like the renowned File Explorer. "You may want to put off installing the February update for as long as you can," TechRadar cautioned, reinforcing the careful approach users should take with future updates.

Considering the extent of the dissatisfaction stemming from the recent update, maintaining user trust becomes imperative for Microsoft. Navigational hiccups with basic tools like File Explorer cannot be ignored. The public looks to Microsoft with hope for effective measures to rectify these looping issues so users can enjoy enhanced experiences on Windows 11 once more.