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Technology
28 January 2025

Windows 11 24H2 Update Troubles Users With Audio And Webcam Issues

Recent updates have left many users questioning their decision to upgrade due to persistent sound and video problems.

Microsoft's latest Windows 11 update is causing widespread frustration among users as many are reporting abrupt issues stemming from the recent KB5050009 patch. Released on January 15, 2025, this update aimed to improve the troubled 24H2 version of Windows 11, but instead, it unfortunately unleashed several bugs and malfunctions.

TechRadar states, “It's not a secret... Windows 11 24H2 has been a massive problem for plenty of PC users, with bugs and functionality issues present across the board,” bringing the spotlight on the audio and video complications plaguing users post-update.

Among the most problematic issues is the failure of Bluetooth audio connections. Users have reported being able to connect their Bluetooth headphones, yet hearing nothing upon playback. "The USB DAC fails to load... you might run run the risk of ‘This device cannot start. (Code 10)’” reported Windows Latest, underscoring the audio challenges universally faced.

Even more troubling, wired headphones are also faltering due to the KB5050009 update. This has left many users frustrated, as numerous accounts cite instances where their headphones, connected through USB digital-analog converters (DACs), simply aren't recognized any longer. Users attempting to connect via Bluetooth also find their headsets connected, yet producing no sound, leading to confusion.

October 2024 had already seen Microsoft experience problems with audio output and other features, but the scale of present issues appears to have spiked drastically. One observer noted, “This update brings with it a number of problems,” highlighting the persistence of these complications.

Webcams, another fundamental function for many users, are also falling victim to the update’s liabilities. Reports indicate widespread failures with integrated webcams, particularly among Dell 4K monitor users who have witnessed their built-in cameras stop working entirely. According to TechRadar, “the webcam problems reportedly require complete reinstallation of Windows 11 to fix,” something many users prefer to avoid.

Installation failures from the update are another pressing issue. Some users have encountered endless restarts and error messages, such as 0x80070005 and 0x8007000d. These instances are not limited to Windows 11, as even Windows 10 users are feeling the effects of this patch backlash.

Given the number of complications reported, users are seeking immediate solutions. “The workaround for all these issues is to uninstall the update, pause Windows Update,” advised Windows Latest. This has seemingly become the go-to solution for many frustrated users, along with waiting for Microsoft's response and subsequent fixes.

While Microsoft has received overwhelming feedback, including complaints on its Feedback Hub, there remains no official acknowledgment of these significant issues. Those who have yet to download the January update are being advised to reconsider. “Users should exercise caution before installing the most recent updates,” warns Windows Latest. Those affected are encouraged to roll back to earlier versions of Windows until Microsoft can resolve these bugs.

This series of updates, initially intended to usher users smoothly from Windows 10 to 11, is now exacerbated by persistent audio and video issues, which serve to deepen the divide. With many users hesitant to upgrade, Microsoft’s task of enticing Windows 10 holdouts becomes even more challenging as reports of dissatisfaction ripple through the community.

Until these fundamental issues are addressed, users might prefer sticking to alternatives or older versions of Windows as they navigate through the unintended consequences created by the recent KB5050009 update. The urgency for patches is evident, yet the silence from Microsoft leads one to wonder—will these challenging issues find resolution anytime soon?