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Technology
11 December 2024

Vodafone Partners With Gigs To Transform Mobile Services

A new alliance empowers tech companies to launch MVNO services quickly and affordably, reshaping the telecom industry.

An intriguing partnership emerges as Vodafone UK teams up with Gigs, the leader in mobile service operating systems, to reshape the telecom industry. This collaboration enables UK-based startups and tech giants to effortlessly establish their Mobile Virtual Network Operator (MVNO) services. The alliance is focused on removing traditional hurdles and significantly slashing operational costs.

The partnership allows firms to swiftly offer seamless connectivity to their customers by enabling them to tap directly onto Vodafone’s expansive network as they engage with purchases. This straightforward setup transforms what typically took several months to establish, turning it around to mere weeks. Now, tech companies have exciting new opportunities to incorporate mobile plans seamlessly within their service offerings, boosting consumer interaction and creating fresh revenue channels.

Hermann Frank, CEO of Gigs, metaphorically emphasized the partnership's potential, stating, “We stand on the brink of a transformative shift in the telecommunications industry.” With the growing number of tech firms, including neobanks and HR platforms, businesses are now embedding phone plans customized to meet modern demands to create innovative product experiences.

Vodafone’s reach extends through this initiative, driving substantial traffic to Gigs’ platform, enhancing mutual growth opportunities. Maria Grazia Pecorari, Director of Wholesale & Strategy at Vodafone UK, reaffirmed their commitment by stating, “At Vodafone UK, we are committed to fostering innovation and supporting our customers’ needs, which include providing more access to our network with greater flexibility.”

So how does this new system work for tech companies? Businesses can flexibly configure data, talk, and text allowances, choosing their pricing and branding freely. They can either utilize Gigs’ top-tier telecom API for custom integration within their apps or simply select Gigs Connect, which provides a no-code hosted checkout option. This accessible setup means companies can manage billing, taxes, and repayments effortlessly, without needing complicated third-party integrations.

No matter which integration method businesses choose, end users can easily subscribe, pay, and activate their eSIM with just one tap, enjoying the convenience of managing subscriptions anytime, anywhere. The Gigs Dashboard offers users comprehensive oversight of their subscriptions, payments, customer support queries, and real-time analytics—all in one user-friendly interface.

This collaboration between Vodafone UK and Gigs is revolutionizing connectivity throughout the tech sector by making mobile plans far more accessible. It is paving the way for diverse new mobile service providers. Progressive companies, from the world’s largest neobank, Nubank, to innovative device developers like Light, have already seized this opportunity, leveraging Gigs’ telecom platform to enrich their core services with integrated mobile connectivity, enabling them to achieve profitability from day one.

Vodafone UK, recognized as a front-runner within technology communications, spans various services like mobile and fixed-line connections, broadband, and Internet of Things (IoT) solutions. They have established innovative telecom solutions through their numerous historic accomplishments, including making the UK’s first mobile phone call, sending the first text message, and conducting the first live holographic call using 5G technology way back in 2018. Vodafone remains reputable for extending their 5G reach and enhancing their services to serve over 18 million customers across the UK efficiently. Notably, Vodafone has been committed to sustainability, operating on 100% renewable electricity since July 2021.

Gigs presents itself as the complete package for companies eager to launch and operate their own mobile service. This comprehensive platform includes all the necessary components: premium wholesale connectivity, billing options, customer support management, and insights—all powered by artificial intelligence. Founded by Hermann Frank and Dennis Bauer, Gigs is rapidly growing, backed by substantial investments from tech giants like Google and Y Combinator, and already providing employment for over 90 individuals across the US and Europe.

It's evident the partnership between Vodafone and Gigs is set to change the telecom and tech landscapes. With increasing accessibility to mobile services, this innovative setup invites firms to seamlessly integrate connectivity and capitalize on the burgeoning demand for customized mobile solutions within their offerings.