The healthcare sector in Vietnam is undergoing a significant digital transformation aimed at enhancing the quality of services, as highlighted by a recent agreement between the Department of Disease Control and GlobeDr Vietnam Co., Ltd. The partnership seeks to implement a range of digital solutions that align with Circular 06/CP of the government, which emphasizes the importance of information technology in the healthcare sector. This initiative aims to benefit citizens by facilitating access to medical services and contributing to risk prevention measures.
As of March 18, 2025, An Giang province is at the forefront of this transformation, having integrated health information into the VNeID application for 581,856 residents, which constitutes 21.31% of the province’s total population of 2,730,346. The local government is collaborating with health facilities and various groups to ensure comprehensive implementation. By March 20, 2025, over 2,000 health notifications have been successfully processed, further streamlining access to medical records and services.
This push for digital integration is not just about efficiency; it's also about accessibility and convenience for the public. An Giang has plans in place to utilize biometric identification for health checks at all 189 health stations by 2025. These facilities report a successful matching rate of 84%, linking ID cards (CCCD) with health insurance data.
Notably, all ten district hospitals and five regional health centers across An Giang have adopted non-cash payment methods, including e-wallets and POS systems. Patients are now equipped with smart health cards to facilitate these transactions, enhancing service ease and streamlining payment processes. The measures are paving the way for a more efficient healthcare experience.
The integration of electronic health records is exemplified by the Chau Phu Health Center, which has undergone a complete transformation from paper-based records to digital systems. This facility is the first district hospital in the Mekong Delta region to embrace electronic health records, enabling better management and storage of patient information, which is crucial for timely and effective treatment.
With patients now able to manage their health records through the VNeID application, they can conveniently track health check-up history, vaccinations, and other critical health indicators. This capability not only empowers residents to take charge of their health management but also equips healthcare providers with comprehensive and accurate patient data, thus facilitating a more proactive approach to disease prevention and health policy planning.
The electronic health record system provides a seamless flow of medical data across facilities, which is vital for doctors to make informed decisions regarding patient care, enhancing accuracy in diagnosis and treatment. The digital transformation extends to online healthcare services, allowing patients to schedule appointments, consult with doctors remotely, and receive online medical advice, significantly reducing travel costs and time.
As this digitization effort continues, the healthcare sector is positioned to offer improved services to the wider population, fulfilling the government’s vision for a modern, efficient, and accessible healthcare system. The Ministry of Health emphasizes that such initiatives are not only critical for immediate healthcare access but are also essential in supporting long-term health outcomes for all citizens.
Overall, the collaboration between local authorities, healthcare providers, and technology partners represents a groundbreaking shift in how healthcare is delivered in Vietnam, making strides towards a more equitable and technology-driven healthcare landscape.
