Vietnam is on the verge of significant transformations, set to redefine various sectors as we approach 2025. Industry experts predict a future where artificial intelligence (AI) moves beyond mere automation to fundamentally reshape operational processes across health care, finance, and security.
According to Gartner, AI agents are expected to play pivotal roles, performing tasks without direct human intervention. This transition marks the beginning of what could be called the "AI revolution," with projections indicating AI agents will carry out increasingly complex tasks autonomously. This groundbreaking shift signifies not just enhancements for businesses but also consumer experiences, particularly personalized services.
Currently, the market for AI agents is gaining traction globally, with reports from Insider predicting its growth to reach around 103.6 billion USD by 2032, continuing at an impressive compound annual growth rate (CAGR) of 44.9% from 2024 through 2032. Similar trends are being witnessed within Vietnam’s burgeoning AI sector, which is expected to surge from 547.1 million USD currently to 2.06 billion USD by 2032, as noted by IMARC.
FPT, one of Vietnam’s leading tech firms, has already made strides by launching AI factories both domestically and internationally, highlighting its ambition to stay at the forefront of AI advancements. The company has introduced the FPT AI Agents platform, allowing organizations to create multilingual AI agents customized to their operational cultures and needs. This innovation could create new competitive advantages and bolster the nation’s own AI sovereignty, contributing to the country’s digital economy.
On the broader front, AI is being increasingly integrated across various sectors. Retailers, healthcare providers, and financial institutions are now exploring the concept of hyper-personalization. IBM asserts AI facilitates more personalized customer experiences by customizing interactions based on individual preferences. It’s no surprise, then, to see approximately 72% of young people expressing the desire for personalized service amid growing expectations on businesses.
Another sector reaping the benefits of AI is cybersecurity. Morgan Stanley highlighted the rising threat of AI-enhanced cyber attacks, whereby hackers leverage sophisticated AI technologies to execute large-scale security breaches. To tackle these challenges, organizations are compelled to adopt AI-integrated security solutions. This is anticipated to reshape how security measures are devised and executed, leading to more proactive and effective threat identification and response mechanisms.
Quantum AI, still early on the developmental scale, is also making waves within the tech community. Telecom giants like IBM and Google are pouring investments here, establishing it as the forefront of technological evolution. The promise of quantum AI lies in its application to complex problem-solving scenarios where traditional machine learning models fall short. IBM envisions quantum AI as integral to overcoming existing computational limits—an indication of its potential economic advantages, projected to deliver up to trillions of dollars of value over the next decade, as noted by McKinsey.
AI’s influence extends deeply within the healthcare sector, where the technology progressively aids medical practitioners. For example, AI tools are utilized for processing detailed patient data and imaging diagnostics. These systems help anticipate hazardous conditions, drive early detection and treatment, and significantly reduce mortality rates. Enhanced AI applications also redefine drug discovery, shrinking research and development timelines through deep learning algorithms. Both McKinsey and Deloitte forecast these technologies will move from being novel implementations to standard practices by 2025, encompassing most medical institutions.
Lastly, the trend of collaboration between AI and humans is expected to redefine workforce dynamics, according to Gartner. Rather than replacement, AI is increasingly seen as enhancing human capabilities. The goal is to streamline the way professionals work, providing support for decision-making, content creation, and even artistic endeavors. With this trend, many leaders foresee the emergence of new roles where humans and AI contribute equally to innovation and value creation. This collaborative approach not only bolsters productivity but signals the dawn of new job categories and professional realms driven by technology.
To sum up, Vietnam is urged to prepare for the monumental shifts across various sectors ushered by AI integration as we progress toward 2025. This transformative force offers impressive economic potential but also poses significant challenges, especially around workforce displacement and security threats. The way organizations choose to navigate these changes will define Vietnam’s advancement on the global stage, ensuring its place as a leader within the next technological revolution.