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U.S. News
18 December 2024

Urgent Call For Pensioners To Claim Credit Benefits

Data shows significant number of Pension Credit claims denied, deadline approaching.

Recent data reveals alarming statistics concerning Pension Credit claims processed by the UK government, leading to urgent calls for eligible pensioners to verify their entitlement. According to information acquired through a freedom of information request by Quilter, a prominent pension provider and financial adviser, between April and December 1, 2024, over half of Pension Credit claims—specifically, 92,000—were denied out of 183,000 claims made. This data points to the pressing need for retirees to take action to secure financial support.

Particularly concerning is the picture painted by figures from the Department for Work and Pensions (DWP), which indicate slightly higher approval rates for the previous fiscal year, wherein 134,000 claims were awarded between April 2023 and March 2024, compared to 112,000 denied claims. Such statistics highlight the challenges faced by many pensioners during these economically tough times.

Chancellor Rachel Reeves stirred controversy earlier this year when she announced restrictions on the winter fuel allowance, limiting it solely to those pensioners who are claiming Pension Credit or other means-tested benefits. This strategic move is part of broader measures to address significant gaps within public finances but has raised concerns across various sectors. It is estimated this decision will drastically reduce the number of pensioners receiving the winter fuel payment from approximately 11.4 million down to about 1.5 million.

With the December 21 deadline for backdated claims for Pension Credit approaching, there is renewed emphasis on the importance of applying for this benefit. Jon Greer, head of retirement policy at Quilter, emphasized, "With the last date for making a backdated claim for pension credit to receive the winter fuel payment now just days away, it is vitally important... to check their eligibility." He encourages those eligible not to be deterred by past denials, noting the potentially life-altering financial boost this benefit can offer.

Pension Credit promises secure weekly incomes of £218.15 for singles and £332.95 for couples, along with access to additional benefits aimed at alleviating housing costs, council taxes, transportation expenses, and even heating bills. The chilling fact remains, though, as highlighted by Tom Selby, director of public policy at AJ Bell. He remarked, "Chancellor Rachel Reeves' controversial decision... means it is more important than ever... to claim pension credit this year." He pointed out the necessity of making any claim during the designated qualifying week of September 16 to 22, which could trigger a winter fuel payment worth up to £300.

While applying for Pension Credit may seem stressful and challenging for many pensioners, it is suggested to approach the DWP’s useful online tool to check potential eligibility before undergoing the application process. The pension credit claim line also serves as another resource for inquiries. Further, organizations like Citizens Advice and Age UK provide invaluable assistance and comprehensive resources for those uncertain about their entitlements.

Despite the stark figures and the recent changes implemented by the Chancellor, government representatives remain optimistic. A government spokesperson reassured the public, declaring, "Over a million pensioners will still receive the winter fuel payment... our drive to boost pension credit take-up has seen applications more than double with over 40,000 more pensioners now receiving it." Acknowledging the added challenges posed by the new restrictions, they added, "We have deployed additional staff to support processing applications, seeing a 51% increase... since the Chancellor's announcement.”

This increase is evidenced by the allocation of around 500 additional staff dedicated to managing claims processing and support. For disabled pensioners, there remain additional layers of support through extra disability benefits, though eligibility for Pension Credit is still dependent on the individual’s circumstances.

With winter rapidly approaching and the uncertainty surrounding financial stability, it becomes increasingly imperative for pensioners—especially those on low incomes—to act swiftly. Applying for Pension Credit could mean the difference between struggling to make ends meet and receiving necessary assistance. Those eligible must not overlook their rights to benefits intended for their support. The time to reclaim possible entitlements is now, and the call for action resonates louder than ever as the holiday season draws near.

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