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06 January 2025

Ukraine Launches Online Applications For Rehabilitation Aids

Digital tool aims to modernize social welfare services for citizens needing support.

Ukraine is witnessing significant updates to its social welfare system with the introduction of online applications for rehabilitation aids. This new feature, launched on the Ministry of Social Policy's electronic services social web portal, aims to modernize the approach to help citizens needing supportive rehabilitation equipment.

The initiative, highlighted by Minister of Social Policy Oksana Zholnovich, emphasizes the importance of digitalization as part of broader reforms addressing the Potentials of the social insurance system. According to Zholnovich, "Digitalization is an important step in the reform of the Potentials aimed at modernizing the social insurance system," underscoring the expected efficiency these changes could bring to Uktainian citizens.

The online application process is user-friendly, allowing citizens to bypass lengthy queues and bureaucratic hurdles traditionally associated with accessing social support. Users simply need to log onto the portal with their electronic signature, select the option for rehabilitation support aid, and fill out the application form. Fortunately, the system is programmed to automatically retrieve required information, streamlining the submission process.

These changes are part of the Ministry’s efforts to replace the outdated MSEK (Medical and Social Expert Commission) system. Starting from January 1, 2025, expert teams will be formed to assess the daily functioning of individuals needing support. This transition is aimed at ensuring relevant and accurate evaluations of individuals' requirements, thereby enhancing the quality of support provided.

This reform is especially timely, as many Ukrainians continue to navigate through challenges posed by both social circumstances and the repercussions of conflict. The digital tool is expected to speed up the resolution process for citizens who require urgent access to rehabilitation equipment.

By improving the accessibility of necessary services, the Ukrainian government aims to support those who have disabilities or require assistance due to health issues. These changes not only promote more efficient processing of applications but also reflect the commitment of the government to invest in the well-being of its citizens.

For citizens wishing to apply, they need to follow these simple steps: visit the Ministry of Social Policy's portal, authenticate using their electronic signature, select the application for rehabilitation support, fill out the necessary fields, sign the application electronically, and check the status of their applications through their user accounts. The success of this initiative hinges on user engagement and the effective functioning of the digital tools provided.

This initiative exemplifies Ukraine's focus on systematically addressing the needs of its vulnerable populations. With the phased implementation of new processes, the government hopes to alleviate some of the stress associated with applying for rehabilitation aids.

Overall, these updates represent more than just procedural changes; they signify Ukraine's continued commitment to reforming its social support mechanisms and offering its citizens the assistance they need to lead fuller, more productive lives.