The UAE Ministry of Human Resources and Emiratisation has recently announced stringent legal and administrative measures against 14 employment agencies, which have been found to have committed 22 violations related to the laws governing domestic labor. These actions reflect the government's commitment to ensuring transparency and accountability within the employment sector, particularly concerning the services offered to employers and domestic workers.
During January alone, the Ministry identified significant breaches, with 20 instances where these agencies failed to refund either the entire or part of the recruitment fees to employers within the legally mandated timeframe. According to the Ministry, this period is set at two weeks from either the return of the domestic worker to the agency or from the date the employer reported the worker's absence.
Alongside these issues, two other violations were noted concerning the lack of compliance with the established laws, regulations, and commitments governing the operations of labor supply agencies.
The Ministry stated unequivocally, "The Ministry will not tolerate violations by any office, including revoking their licenses if necessary." This statement underlines the seriousness with which the government views adherence to labor regulations and the need for agencies to uphold their obligations to employers.
Employers have been urged to remain vigilant and proactive when dealing with these agencies. The Ministry is encouraging them to communicate any grievances or potential infractions through accredited channels. Reports can be lodged via the official digital platforms or by calling the legal consultation center's dedicated number, 80084. This move is aimed at protecting employers from potential financial losses stemming from dealings with non-compliant agencies.
The pressing need for accountability is echoed throughout the announcement. The Ministry emphasized its readiness to handle reports seriously and will take necessary and appropriate actions against any agency found violating regulations. This includes the potential closure of agencies committing substantial infractions.
There is also caution for employers against engaging with unlicensed agencies or dubious social media pages claiming to provide labor supply services. The Ministry warned these could pose serious health and security risks to families and invoke legal repercussions for hiring unlicensed individuals.
Highlighting the importance of lawful and reliable services, the Ministry reiterated the indispensable role played by licensed employment agencies. By ensuring compliance with the law, these agencies can continue to offer distinguished services to their clients, facilitating smoother processes for both employers and domestic workers.
Through these measures and continuous monitoring of the agencies, the UAE government aims to build trust and security within its labor market, ensuring fair practices for all parties involved.