Truecaller, the phone number identification app developed by Swedish company True Software Scandinavia AB, has recently announced a significant milestone: the platform now boasts over 450 million monthly active users. This impressive growth reflects a surge of 15.5 million new users since the start of 2025, and a remarkable increase of 50 million users over the past ten months. While Truecaller’s primary market remains India, the company is experiencing rapid expansion in various other regions, including Latin America, South Africa, Kenya, Nigeria, Malaysia, and the United States.
According to the company’s latest reports, Truecaller had an average monthly active user base of 429.4 million in the fourth quarter of 2024. By the end of that quarter, this figure had risen to 434.5 million, and it has now crossed the 450 million mark. Rishit Jhunjhunwala, who recently ascended to the role of CEO after the company’s co-founders stepped back from day-to-day operations, expressed his pride in the app’s growth. "What started off as a quite basic Caller-ID has over the years transformed to become a loved communication platform that solves for many different communication needs. We are proud that we now serve more than 450 million users globally," he stated.
Truecaller’s growth trajectory is noteworthy, particularly as it continues to innovate and enhance its offerings. In January 2025, the app introduced real-time number identification for iPhone users with the launch of the Live Caller ID Lookup feature in iOS 18. This development marks a significant improvement in the app’s functionality, as prior to this, the live caller ID feature on iOS was limited due to operating-system-level restrictions from Apple.
Beyond caller ID, Truecaller provides a suite of features designed to protect users from unwanted communications. The app includes spam and scam blocking for both calls and SMS, business identification, and number lookup capabilities. The company has also been working to enhance its value proposition by integrating new functionalities such as call recording, transcription, and an AI-powered assistant for call screening. These developments are part of Truecaller’s ongoing efforts to improve user experience as a comprehensive SMS and chat client.
Despite its success, Truecaller faces potential challenges in maintaining its dominance in the Indian market. The country’s telecom department is currently pushing mobile carriers to implement their own caller ID systems, which could pose a direct competition to Truecaller’s services. Nevertheless, Jhunjhunwala remains optimistic about the company’s future. He noted, "We continue to see steady growth in our largest market, India, but the fastest relative growth is in markets outside of India. So far in 2025, we see strong growth trends in Latin America, South Africa, Kenya, Nigeria, Malaysia, and the U.S., to mention a few markets."
The company’s financial performance has also been robust. For the quarter ending December 2024, Truecaller reported a 23% increase in net sales and a 29% rise in profit after tax year-over-year. At the time of writing, the company’s stock has surged more than 33% year-to-date, reflecting investor confidence in its growth potential.
As Truecaller continues to expand its user base and innovate its offerings, it remains to be seen how the competitive landscape will evolve, particularly in India. The company’s ability to adapt and respond to emerging challenges will be crucial in maintaining its position as a leader in the caller identification market.
In summary, Truecaller has not only achieved a remarkable milestone by surpassing 450 million users but has also demonstrated a commitment to enhancing user experience through innovative features and strong market presence. With ongoing growth in various international markets, the company is poised for continued success in the evolving landscape of communication technology.
