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22 February 2025

Thailand Automotive Market Faces Quality Concerns And New Models

Toyota announces production end of Corolla E160 as Volvo addresses sound system issues.

The Thailand automotive market is buzzing with updates as several brands introduce new models and tackle unexpected quality concerns triggering consumer feedback. Among the noteworthy developments are the impending production halt of the Toyota Corolla E160, issues surrounding Volvo's sound system quality, and the anticipated introduction of hybrid vehicles by Chinese brands OMODA and JAECOO.

Starting with the iconic Toyota Corolla, reports indicate the end of production for the Corolla E160 model will officially occur by October 2025. This model, which first debuted in 2012, has witnessed several changes over the years. “The final production of the Corolla E160 marks the end of an era,” stated Toyota executives, as noted by local media. The decision brings forth questions about consumer loyalty, particularly since there remains a significant customer base for this vehicle.

Pricing plays a key role, with the Corolla E210's models priced higher due to newer engineering designs compared to the E160. Toyota continues to recognize the demand for the older model and reassured customers to consult with local dealerships about availability, though the discontinuation marks the phase-out of the more budget-friendly model.

Alongside Toyota, Volvo faces customer discontent over quality issues related to the installation of Bowers & Wilkins sound systems, which were reportedly replaced with inferior products. “Volvo has begun special investigations following consumer complaints about speaker quality,” reported Headlightmag. The situation escalated when customers compared their vehicles and noticed discrepancies, leading to online discussions and increased scrutiny.

One consumer highlighted his experience, finding his speaker badge read Bowers & VVilkins instead of the correct Bowers & Wilkins. This frustration was compounded when he attempted to address the issue with his local dealership only to encounter communication barriers. The revelations prompted widespread reflection on the integrity of brand representation. Volvo is taking steps to rectify the issue, emphasizing they will not tolerate misrepresentation affecting customer satisfaction.

On the bright side, new automotive players are entering the Thai market, offering fresh alternatives for consumers. OMODA & JAECOO, brands under Chery Automobile, have launched their dual electric vehicle offerings and plan to introduce the Jeacoo 7 SHS, which is set to be a hybrid compact crossover SUV. “We are introducing the Jeacoo 7 SHS Hybrid to meet the diverse needs of Thai customers,” shared the company's representatives, as reported by Headlightmag.

The Jeacoo 7 SHS will boast modern engineering with specifications appealing to those seeking performance combined with eco-friendliness. It features dimensions competitive with its counterparts, such as the Nissan Kicks and Honda HR-V, and incorporates cutting-edge technology for enhanced driver experience. The hybrid system promises efficiency, making it suitable for urban commuting.

The intense competition from new entrants such as OMODA & JAECOO challenges established brands like Toyota and Volvo to adapt swiftly and prioritize both innovation and quality assurance. When consumers voice concerns, especially about products equipped with technology from premium brands, it shines through the need for vigilance among manufacturers.

With these dynamic shifts oscillated by marketplace demands and consumer expectations, the Thailand automotive sector sees brands both innovatively expand their offerings and reconstruct strategies to mitigate quality risks. Regardless of the specific challenges faced by brands such as Toyota and Volvo, their need to maintain customer trust is evident as fresh models like the Jeacoo 7 SHS aim to captivate the next generation of drivers.

The market will undoubtedly evolve, and companies will need to keep their ear to the ground to stay relevant. With consumer preferences continuously shifting, manufacturers must focus not only on appealing designs and advanced tech but also assure quality and reliability to thrive.