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Health
21 February 2025

Telehealth Revolutionizes Access To Care Across Sectors

Innovative partnerships expand access to women's health, prison healthcare, and mental health services.

Telehealth services are making significant strides to improve health access across various sectors, with innovative partnerships paving the way for comprehensive solutions. The latest collaboration between Twentyeight Health and Aetna Better Health of Illinois signifies the growing adoption of digital-first women's healthcare, offering extensive telehealth services to members across 43 states.

Twentyeight Health, known for its affordable and stigma-free reproductive and sexual healthcare platform, enables members to connect with healthcare providers online, manage prescriptions, and receive support without charge through their Aetna coverage. This multi-faceted approach not only includes family planning and STI treatments but also ensures rapid access to care with appointments typically scheduled within one business day. Enhanced by unlimited provider messaging available in both Spanish and English, this solution exemplifies how telehealth can eliminate access barriers for women seeking healthcare services.

Meanwhile, HealthTap is tackling healthcare challenges faced by individuals transitioning from federal prisons—a demographic often dealing with chronic conditions like diabetes and substance use disorders. Partnering with NaphCare, HealthTap aims to provide virtual primary care through their platform. Much attention focuses on the link between access to healthcare and recidivism rates, highlighting the urgency for comprehensive care options.

“The lifestyle in prison isn’t conducive to healthy living,” said HealthTap CEO Sean Mehra, underscoring the significance of consistent primary care post-release. By establishing long-term relationships with previously incarcerated individuals, HealthTap not only addresses immediate healthcare needs but also fosters holistic well-being, which is often ignored after release.

NaphCare's chief operating officer, Katherine Tarica, emphasized the importance of continuity and access to care. HealthTap has shown capabilities to secure same-day appointments and urgent care connections within seconds, enhancing the support system for this transition phase. Their payer-agnostic model accommodates Medicaid coverage, which many of these individuals have, allowing them to sustain their healthcare relationships even after eligibility changes.

Telehealth technologies are reshaping how specialized care is accessed across the board. For nursing home residents, telehealth and telepharmacy services are becoming indispensable. With specialists less available than primary care physicians, innovations are overcoming significant hurdles. The expansive application of telepharmacy allows pharmacists to provide services remotely, enhancing medication management and patient outcomes for vulnerable populations.

The evolution of telehealth has also been particularly transformative for mental health services, with availability surging from 40% pre-pandemic to over 88% post-pandemic. Telepsychiatry facilitates comprehensive assessments and allows for effective management of medications without the need for physical consultations.

Pharmacists play a pivotal role within this new paradigm by offering medication counseling and monitoring therapy across various specialties, including wound care and dermatology. Accessing care for skin conditions now often involves submitting high-resolution images for pharmacist review, which exemplifies how teledermatology expands care delivery applications.

Wearable devices paired with telehealth platforms have revolutionized cardiology as well, making it possible for specialists to monitor patients efficiently. Telehealth collaborations with telepharmacy form support systems for patients managing complex medication regimens, contributing to overall health improvements.

“Telehealth and telepharmacy services are breaking down traditional barriers to specialized care,” remarked Lindsay Dymowski, president of Centennial Pharmacy Services. These technologies reduce costs, minimize travel, and provide quicker access to qualified healthcare professionals, reshaping healthcare delivery.

The overarching trends of telehealth expansion and access initiatives signal progressive changes within the healthcare ecosystem, particularly as these services bridge gaps between patients and providers. Whether it’s women’s health, post-incarceration support, or access to specialized treatments, the collaborative efforts and innovative solutions being implemented highlight the necessity of telehealth services today.

Staying attuned to such developments is not only beneficial for health practitioners but also for the patients seeking care. With telehealth transforming healthcare accessibility, it becomes evident how technology and partnership can work hand-in-hand to address significant health disparities.