On the evening of April 17, 2025, users worldwide began experiencing significant disruptions with the popular messaging application Telegram. Reports of these issues surged on platforms like Downdetector, with thousands of complaints flooding in from various regions.
The problems reportedly began around 18:00 Moscow time, with users struggling to load the application on both mobile devices and desktop versions. By 19:24, the monitoring service Сбой.РФ noted that 110 users had already registered complaints about the service's functionality. As the situation escalated, Downdetector recorded over 6,000 complaints within just one hour, indicating the scope of the issue was rapidly expanding.
Users described a range of problems, including difficulties in sending messages, loading media content, and receiving notifications. Some users reported that the mobile version of Telegram was particularly affected, with more than half of the complaints specifically citing issues with the app.
The geographical distribution of complaints was notably uneven, with a significant number coming from Moscow, St. Petersburg, and regions like Nizhny Novgorod and Volgograd. However, the disruptions were not limited to Russia. Users from countries including Germany, Bulgaria, and Spain also reported similar issues, suggesting that the failure had a global impact.
Roskomnadzor, the Russian telecommunications watchdog, confirmed that the failures were related to an infrastructure issue within Telegram's service. According to their reports, the monitoring center began observing the problems around 19:30 Moscow time. "The issues are widespread, affecting users across various regions," a spokesperson for Roskomnadzor stated.
As the downtime continued, Telegram users took to social media to express their frustrations, with some humorously questioning whether their accounts had been hacked or if the app was simply down for maintenance. Others shared memes and jokes about the situation, highlighting the community's resilience in the face of technical difficulties.
Despite the widespread nature of the complaints, the exact cause of the disruptions remains unclear. Telegram has not yet issued a formal statement addressing the issue, leaving users in the dark about when they might expect a resolution.
In the past, Telegram has faced similar outages, often attributed to high traffic during peak times or technical upgrades. However, this incident marks one of the most significant failures in recent memory, drawing attention not only from users but also from media outlets covering the story.
As the situation unfolds, users are urged to stay updated through official channels and to report any ongoing issues they may encounter. The Telegram community has always been known for its strong user base, and many are hopeful for a swift resolution to the current problems.
In the meantime, users are encouraged to explore alternative messaging platforms to stay connected during this outage. While Telegram is a favorite for many due to its features and privacy policies, the current situation serves as a reminder of the vulnerabilities that even the most popular applications can face.
As of now, the number of complaints continues to rise, with reports from various countries indicating that the issue is far from resolved. Users are left wondering how long the disruption will last and what steps Telegram will take to rectify the situation. Given the global nature of the complaints, many are watching closely for updates from the company.
This incident not only highlights the reliance on digital communication tools in today's society but also raises questions about the infrastructure that supports these services. As users await further information, the hope is that Telegram can quickly address the underlying issues and restore its service to millions of users around the world.
In summary, the Telegram outage on April 17, 2025, has sparked widespread concern and frustration among users globally. With complaints pouring in from multiple regions and an unclear timeline for resolution, many are left anxiously waiting for updates from the messaging service.
