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28 February 2025

Tax Filing Assistance Initiatives Launch Across Netherlands

Multiple free resources aim to support residents during tax filing season.

The time for filling out tax returns is approaching, and assistance is on the way for those who need it. Starting March 1, 2025, the Dutch Tax Authority, or Belastingdienst, will offer individuals specialized help through various initiatives aimed at making the tax filing process easier and more accessible.

One of the standout efforts this year is the Belastingdienst bus, which will visit multiple locations across the Netherlands, providing on-the-spot assistance. The first stop is set for March 5, 2025, at De Markt in Middelburg from 10:00 AM to 6:00 PM. According to Allaart Peeks, project manager for Tax Filing Assistance at Belastingdienst, "People can come with questions about their income tax return." She explains the initiative aims to address diverse inquiries, ranging from individuals unsure about submitting alterations to their tax returns to fresh self-employed individuals wondering about their tax obligations. It is clear this bus initiative is not just about filing taxes; it is about helping residents gain clarity on their financial situations.

Following its launch, the bus will proceed to several other cities, including The Hague, Apeldoorn, Emmen, and Maastricht, making this valuable resource available to more residents across the country. "During the filing period, assistance is available through various means, and with the Belastingdienst bus, we bring help closer to the people," remarks Steef Cobben, manager of income tax at Belastingdienst, highlighting the ease and accessibility of the tax assistance being offered.

Adding to the plethora of tax assistance options is the Library Drachten’s volunteer program led by Harm Volders, who transitioned from banking to volunteering after retirement. Volders has been helping citizens navigate their tax filing needs at the library's Tax and Forms Consultation sessions for the past seven years. He passionately shares, "The diversity of questions appeals to me and makes volunteering varied." Volders assists individuals by not only guiding them with their tax returns from March to May but also addressing broader online administrative inquiries throughout the year. This volunteer-driven initiative has attracted visitors from various backgrounds, including seniors, non-native Dutch speakers, and students seeking financial aid information.

The volunteering initiative at the library is characterized by its welcoming approach. Many individuals, as Volders comments, are often hesitant to seek help due to fears of making errors or feeling overwhelmed by technology. He encourages those who have reservations to reach out for assistance, asserting, "You are not the only one who does not know exactly how to handle computers." Volders and his team are dedicated to making this tax period less intimidating for all, and they provide personalized support at no charge, even to those who are not library members.

Meanwhile, additional resources are available through the Social Legal Support (Sociaal Juridisch Steunpunt) at Perron16, located at Smidsplein 6, Voorthuizen. This initiative will also provide free assistance with tax filings on April 3, 2025, between 1:00 PM and 4:00 PM. The service operates on an appointment basis, and individuals must have received official correspondence stating they need to submit their returns by May 1, 2025. Importantly, this support is targeted at individuals whose income does not exceed 150% of the minimum wage, making it available to those who may truly need help.

With criteria for income and asset limits, the Social Legal Support team aims to give comprehensive support where it is most needed. To access this invaluable service, individuals are encouraged to bring their DigiD, the Dutch digital identification system, and can even seek help with obtaining one at the Information Point for Digital Government (IDO) located at the Library Voorthuizen.

These collaborative youth initiatives signal a strong community effort aimed at ensuring individuals have continued support throughout the tax season. The value of accessible and free assistance cannot be understated, as it breaks barriers for many who otherwise might struggle with their tax filings.

To conclude, whether through the Belastingdienst bus, Library Drachten volunteer services, or the Social Legal Support at Perron16, residents of the Netherlands have multiple avenues to seek help. Each of these resources reinforces the community's commitment to supporting citizens during tax season, ensuring everyone has the opportunity to complete their tax duties accurately and with confidence.