In a shocking incident that has captured attention across social media, a Sukiya restaurant, known for its beef bowls, is in hot water after a customer alleged they found a dead mouse in their miso soup. The post, shared on Google Maps, includes an image of the disturbing discovery alongside a narrative that has ignited outrage and concern.
This unsettling discovery was reported by a customer at a location in the San'in region, as documented in reports dating back to March 21, 2025. The customer's experience, described in detail, states, "I ordered a tamakake breakfast, and there was a dead mouse mixed in my miso soup. I can’t believe this. I have contacted the public health center and the headquarters of Sukiya." This alarming feedback has since gone viral, sparking discussions about food safety standards at popular restaurant chains.
Notably, the incident comes as the customer reported the complaint was made about a month before it caught the attention of the public. Though the post on Google Maps listed the date as '2028/1/21', experts suggest this might be a typo, indicating it likely occurred in January 2025. The Web writer analyzing the situation pointed out that while the restaurant has received mixed reviews, this particular account stands out due to its startling nature.
According to the affected customer, the mishap severely impacted their appetite and trust towards the restaurant chain. Complaints about rodent infestations in food establishments are not new; however, this incident specifically raises concerns about health safety inspections and the protocols in place to prevent such occurrences. Online commenters have expressed disbelief that such a severe lapse could take place at a well-known eatery.
Social media users have taken to platforms such as Twitter and Facebook to voice their criticisms, demanding stricter measures for food hygiene and proposing more transparent reporting by restaurants regarding health standards. The speed at which this incident went viral has prompted response from public health officials emphasizing the importance of maintaining cleanliness and safety in food preparation, especially in casual dining environments.
As of the time of writing, Sukiya has yet to release a formal statement addressing the incident. Stakeholders, including food safety advocates and health inspectors, are urging the company to clarify the measures they will take to ensure customers can dine in a safe environment devoid of risks such as the one recently reported.
The incident at Sukiya raises essential questions about accountability in food service and the expectations consumers have for their dining experiences. With the heightened awareness of hygiene and health in public spaces, restaurant chains must act decisively to maintain consumer confidence and ensure that similar incidents do not mar their reputation.
Meanwhile, experts suggest that the focus on preventive measures should include frequent inspections, employee training in hygiene practices, and a commitment to transparency about food safety issues. As the discussion continues, both consumers and health officials alike are searching for answers on how to ensure that food safety remains paramount in the restaurant industry.
This incident serves as a serious wake-up call for Sukiya and similar establishments to re-evaluate their health protocols, ensuring that every meal served up is safe for customers. As more details emerge, it may redefine how consumers perceive dining at such chains and reshape industry standards for health safety amid growing public concern.
