Severe storms swept across various regions of the United States on Tuesday, April 29, 2025, leading to extensive power outages and significant disruptions. From the Rochester area in New York to Springfield, Missouri, thousands of residents were left without electricity as emergency services responded to numerous incidents related to the storms.
In the Rochester area, a powerful hail-producing storm prompted a severe thunderstorm warning, affecting thousands of residents. According to reports, RG&E service areas saw 407 customers affected in Ontario, 175 in Monroe, and one in Wayne. Meanwhile, NYSEG reported 2,444 customers impacted in Ontario and 60 in Wayne. National Grid's service areas also experienced outages, with 2,194 customers affected in Livingston and 433 in Monroe. The storm's intensity led to widespread power disruptions, with utility companies working diligently to restore service as quickly as possible.
As the storm raged on, the situation evolved rapidly. The National Weather Service issued a severe thunderstorm watch throughout western and central New York, set to remain in effect until 10 p.m. As the night progressed, outage numbers continued to fluctuate, leaving many residents anxious for updates.
Meanwhile, in South Seattle, approximately 7,366 Seattle City Light customers faced a significant power outage, with reports first surfacing around 11:47 a.m. Restoration efforts were underway, with crews estimating that power would be restored by 4:09 p.m. By 1:55 p.m., the utility reported that the number of affected customers had decreased to fewer than 2,400. The cause of the outage was still under investigation, but Seattle City Light encouraged residents to monitor their outage map for real-time updates.
Residents were advised to take safety precautions during the outage, such as using flashlights instead of candles and keeping refrigerators closed to preserve food. Utility crews worked tirelessly to restore power, emphasizing the importance of safety during such events.
In Springfield, Missouri, the situation was particularly dire. Severe storms caused the most extensive power outages since the ice storms of 2007, impacting over a third of City Utilities customers. Joel Alexander, a spokesperson for City Utilities, highlighted that the damage from the storms was unprecedented, stating, "We haven't had a situation like this in many, many years." The storms, which included possible tornadoes and winds reaching 90 mph, resulted in numerous downed power lines and trees, complicating restoration efforts.
Warren Brooks, vice president of electric operations for City Utilities, indicated that restoration would take several days, as crews were working around the clock to address the damage. He noted, "This will be a prolonged restoration and repair event. There are numerous poles broken, significant damage to our distribution and transmission facilities, and multiple trees down in our territory." The utility company was still assessing the extent of the damage, with a firm number on infrastructure repairs expected in the coming days.
Liberty Utilities, serving the Springfield area, also reported significant outages, with around 15,000 customers affected and 111 poles damaged. Kelli Price, communications director for Liberty Utilities, acknowledged the extensive damage and anticipated prolonged restoration efforts, estimating service restoration within 24 to 48 hours.
Emergency services in Springfield were inundated with calls related to the storm. Public safety officials responded to 291 traffic control calls, while public works handled 239 service calls through 911. The Citizen's Resource Center received approximately 200 calls concerning fallen trees, and the Fire Department addressed 10 reports of gas leaks. Remarkably, despite the chaos, no injuries were reported.
Greene County Commissioner Bob Dixon reported that over 100 locations were blocked by fallen trees, complicating travel and access for emergency services. He assured residents that highway crews were working diligently to clear roads and restore access, stating, "We anticipate having all the primary roadways re-opened, at least one lane of those, by the time those crews leave, and we'll reassess roadway obstruction tomorrow morning."
As the storms continued to affect various regions, residents were urged to remain vigilant and prepared for potential outages. Utility companies advised customers to report any outages through their respective apps or hotlines. City Utilities customers were encouraged to use the MyAccount app or call 888-863-9001, while Liberty Utilities customers could report issues through their MyAccount app or by calling 800-206-2300.
In light of the severe weather conditions, safety measures were emphasized. Residents were reminded to stay away from downed power lines and to treat them as energized. If they suspected a gas leak, they were advised to leave the area immediately and call emergency services.
As utility crews and emergency services continue to respond to the aftermath of the storms, updates on restoration efforts and safety protocols will be essential for affected communities. Residents are encouraged to stay informed through local media and utility company communications.
This situation serves as a stark reminder of the power of nature and the importance of preparedness in the face of severe weather events. With ongoing evaluations of damage and restoration efforts, communities will need to come together to support one another in the recovery process.
