SCBX, a leading fintech group in Thailand, has unveiled its latest report, the "SCBX AI Outlook 2025: Beaconing the Future of Artificial Intelligence," which outlines transformative trends in artificial intelligence (AI) and provides a roadmap for businesses aiming to become AI-first organizations.
The report highlights the potential for AI to generate up to 75% of new revenue for SCBX by the year 2570, reflecting the company's commitment to integrating AI across its operations. Khun Kweewut Temphuwapat, Chief Innovation Officer at SCBX, emphasized the importance of developing advanced AI capabilities through data utilization and research. He stated, "With the vision and goals of the organization, SCBX aims to create 75% of its revenue from AI by 2570, using responsible AI principles to ensure compliance and effectiveness in our operations."
Within the report, SCBX identifies four key trends that are reshaping the business landscape:
1. Open vs Closed AI: This trend discusses the ongoing evolution between open-source AI models, which allow for public collaboration and innovation, and closed-source models, which are controlled by specific corporations. The report notes that in 2023, the number of open-source models skyrocketed to 149, with 65.7% of these being open compared to only 33.3% in 2021, indicating a significant shift towards more accessible AI technology.
2. More Versatile, Smaller, Smarter AI: This trend focuses on the development of AI models that are not only smaller and more efficient but also capable of processing multiple forms of data simultaneously. Multimodal language models (Multimodal LLM) are becoming increasingly popular, allowing for deeper contextual understanding and more complex task execution.
3. Rise of Agentic AI: Agentic AI represents a new frontier where AI systems can plan, reason, and execute tasks autonomously. This development is likened to having an employee who understands goals and can make decisions independently, rather than simply following instructions.
4. The Road to AGI: The report discusses the challenges and opportunities in developing Artificial General Intelligence (AGI), which would enable AI to perform any cognitive task at a human level. This ambitious goal raises questions about the nature of intelligence and the potential limitations of current AI technologies.
Dr. Thutannont Sinthupinyophat, R&D and Innovation Lab Lead at SCBX, shared insights on the practical applications of AI in various sectors, stating, "In an era where AI and new technologies are transforming business at an unprecedented pace, SCBX is committed to sharing real experiences from the development and application of AI in diverse business contexts through the SCBX AI Outlook 2025 report."
One of the standout projects highlighted in the report is the Typhoon Thai LLM, a Thai language model being utilized in sectors such as healthcare and legal services. For instance, the model is employed at Siriraj Hospital to enhance knowledge management and reduce staff workload, while a legal chatbot named “Sommai” provides timely and accurate answers across 35 areas of Thai law.
SCBX is also collaborating with the Thailand Development Research Institute (TDRI) to analyze labor market trends and skills in demand, aiming to support policy development and workforce enhancement. Additionally, the AI Voice Trainer project aims to bolster the capabilities of insurance sales teams through personalized training accessible at any time.
The SCBX R&D Innovation Lab is pivotal in this initiative, serving as a central hub for technology research and development, particularly in AI. The lab will work closely with SCB 10X and DataX to build and promote impactful prototypes within the SCBX group, ensuring that innovative solutions are effectively integrated into business practices.
As SCBX moves forward, the company is not only focusing on internal improvements but also on creating value for its customers and partners through strategic AI applications. The report serves as a guide for business leaders and AI communities, providing insights that can be effectively applied to enhance organizational performance.
For those interested in exploring the full SCBX AI Outlook 2025 report, it is available for download on the SCBX website. Users can also test the Typhoon LLM API at opentyphoon.ai. For further inquiries, SCBX encourages contacting them via the provided email addresses.
In conclusion, SCBX's proactive approach to embracing AI technology positions it at the forefront of the fintech industry in Thailand, setting a benchmark for others to follow. The insights shared in the SCBX AI Outlook 2025 not only reflect the organization's ambitions but also highlight the broader implications of AI development in transforming the business landscape.
