SCBX, a leading Thai financial technology group, has launched a whitepaper titled “SCBX AI Outlook 2025: Beaconing the Future of Artificial Intelligence,” which outlines significant trends in artificial intelligence (AI) that are set to transform the business landscape in Thailand. This report serves as a guide for organizations aiming to become AI-first, enhancing their efficiency and success in the digital age.
The whitepaper identifies four key trends that are reshaping the digital and overall business environments:
1. Open vs Closed AI: This trend highlights the diminishing gap between open and closed AI models and their implications for businesses. Open models allow the community to access and modify the underlying code, fostering innovation. In contrast, closed models, like OpenAI's ChatGPT, are considered 'black boxes' as users cannot see their inner workings.
2. More Versatile, Smaller, Smarter AI: The emergence of AI that is smaller, more versatile, and capable of human-like interactions is on the rise. This includes models that can process various forms of data, such as text, images, and audio, enabling deeper contextual understanding.
3. Rise of Agentic AI: This trend marks the growth of AI systems that can independently plan and execute tasks without human intervention. This capability is seen as a significant leap in AI technology, making it more comparable to human decision-making.
4. The Road to AGI: The report discusses the challenges and opportunities in developing Artificial General Intelligence (AGI), which aims to replicate human-like cognitive abilities.
Kevin Boonyapipat, the Chief Innovation Officer of SCBX, emphasized the company's commitment to becoming an AI-first organization. He stated, “We aim to generate 75% of our revenue from AI by 2570 BE (Buddhist Era, or 2027). We are developing advanced AI capabilities through data utilization and research and development.”
To support this vision, SCBX has established the SCBX R&D Innovation Lab. This lab will serve as a central unit for AI research and development within the SCBX group, collaborating closely with SCB 10X and DataX to implement impactful prototypes across various sectors.
Dr. Tutanun Sinthupurasit, R&D and Innovation Lab Lead at SCBX, reiterated the importance of sharing real-world AI applications through the whitepaper. He noted, “In an era where AI and new technologies are rapidly transforming businesses, we are committed to sharing our experiences in AI development and application.”
SCBX's whitepaper also highlights various case studies demonstrating AI applications across different sectors. Notable examples include:
- Typhoon Thai LLM: A Thai language model implemented at Siriraj Hospital to enhance knowledge management and improve patient care.
- “Samahmai” Legal Chatbot: A chatbot providing timely and accurate legal advice covering 35 areas of Thai law.
- Collaboration with TDRI: Analyzing labor market trends and skill demands to support policy-making and workforce development.
- AI Voice Trainer: An AI-driven tool that provides personalized training for insurance sales teams, available 24/7.
- Agentic AI Financial Advisor Platform: This platform enables financial advisors to offer real-time recommendations based on market conditions.
As the AI landscape evolves, SCBX aims to leverage these technologies to create value for its customers, partners, and society at large. The report serves not only as an insight into AI trends but also illustrates practical applications through various projects and case studies.
For those interested, the full report, SCBX AI Outlook 2025, is available for download on the SCBX website. Additionally, users can experiment with the Typhoon LLM API at opentyphoon.ai.
SCBX continues to position itself as a leader in the financial technology sector, focusing on innovation, responsible AI practices, and collaboration with educational institutions, startups, and government agencies. The company is committed to driving Thailand's transition toward a more technologically advanced and AI-driven economy.
In summary, SCBX's proactive approach in embracing AI technologies aims to not only enhance its own operations but also to contribute to the broader business and societal landscape in Thailand. With a clear vision for the future, SCBX is set to play a pivotal role in the ongoing digital transformation.
