Starting from late December 2024—and extending through early January 2025—Sberbank has announced its operating schedule during the holiday season, as many people prepare for the New Year festivities.
Sberbank will maintain regular operating hours until December 30, 2024. On December 31, the last day of the year, branches will operate on reduced hours, closing by 3 PM. The first of January, celebrated as New Year's Day, will be marked as non-working, with all branches closed. This aligns with practices across the banking sector, where many institutions similarly cease operations for the holiday.
From January 2-3, designated emergency or 'duty' branches will be open. On the first working day following New Year’s—January 9—over the majority of branches will return to normal operating hours. Following the hectic season, operations will resume to standard norms, allowing customers full access to banking services.
Sberbank's schedule introduces specific modifications across several dates:
- December 28, 2024: Branches will follow Friday’s schedule.
- December 29, 2024: Open only for branches usually operational on Sundays.
- December 30, 2024: Offices will work under Saturday's hours.
- December 31, 2024: Duty branches will be available.
- January 1, 2025: All branches closed.
- January 2, 2025: Some duty branches will open.
- January 3-5, 2025: Only selected offices, primarily those working on Saturdays, will resume operations.
- January 6, 2025: Duty branches will operate.
- January 7, 2025: Limited operations restricted to duty branches.
- January 8, 2025: Saturday schedule enforcement.
- January 9, 2025: Resumption of full services across branches.
During these holiday periods, Sberbank has advised clients about important service information. Notably, credit payments for individual clients during January 1-8 will occur as per the regular schedule, and any deposit expiration or rollover requests will shift according to official timelines set for January 9 operations.
The bank emphasizes digital accessibility amid the holiday closures, stating customers can perform various banking operations via the Sberbank Online app around the clock. Through this application, account balances, transfers, and inquiries can continue without interruption, reinforcing Sberbank's approach to integrated customer service.
According to Sberbank’s official communications, detailed information about the operational periods and any potential changes can be verified through their official website or client service channels. This ensures all customers remain informed and prepared for their banking needs as the New Year approaches.
Overall, whilst the hectic holiday season signals adjustments to normal banking times, Sberbank remains committed to providing customer support through emergency branches and digital services. With clear communication about availability, it hopes to streamline customer experiences during this festive period.
