The Kingdom of Saudi Arabia is making significant strides in enhancing its digital services, particularly through the Tawakkalna app, which allows citizens and residents to modify their job titles with ease. This initiative is part of the broader vision to streamline government transactions and improve the efficiency of public services.
Launched as part of the government's digital transformation efforts, the Tawakkalna app stands out as one of the most prominent official electronic platforms, offering a wide range of services. One of its key features is the job modification service, which plays a crucial role in updating individuals' data accurately within the government system.
To utilize the job modification feature, certain conditions must be met. Users need to ensure they have the required documentation and meet the eligibility criteria set forth by the Ministry of Human Resources and Social Development.
In addition to job modifications, the ministry also provides a developed social security program aimed at supporting eligible citizens. This program is designed to assist those in need by offering a straightforward process for verifying eligibility for financial assistance.
Citizens can check their eligibility for the developed social security program through a series of simple electronic steps. This includes visiting the official website of the Ministry of Human Resources, logging in with their national access account, and selecting the eligibility inquiry service. This easy access is intended to facilitate the process of obtaining necessary financial aid for families and individuals facing economic hardships.
In case the eligibility results are unsatisfactory, the ministry has established a mechanism for submitting electronic objections. This process allows citizens to contest their eligibility results and seek a reevaluation of their applications. The steps include reviewing the eligibility result, uploading the necessary documents to support their claim, and submitting a request for objection.
Moreover, the ministry emphasizes the importance of a transparent and efficient objection process, which is reviewed by specialized committees to ensure fairness and justice for all applicants. This not only enhances the integrity of the social support system but also strengthens the overall social safety net in Saudi Arabia.
As part of its ongoing efforts to improve the quality of life for citizens, the Saudi government also offers housing support through the Skani program. This initiative aims to assist citizens in achieving their dream of home ownership, thereby providing them with stability and dignity.
To inquire about housing support in May 2025, citizens can easily access the Skani portal. By logging in with their national ID and password, users can view detailed information regarding their support status, including the amount of assistance, type of financing, and deposit status.
Eligibility for housing support is contingent upon several criteria, including Saudi nationality, the lack of suitable housing for the past five years, a minimum age of 25, and registration in the Skani portal with all required information completed. Additionally, applicants must meet income criteria established by the ministry, which vary based on family size and income sources.
For those interested in applying for housing support, the process involves creating a new account or logging into an existing one, filling out the application form with family and social status details, and submitting necessary documents such as income certificates and rental contracts. The system then conducts an automated assessment to determine eligibility for support.
Through these initiatives, the Saudi government is actively working to meet the needs of its citizens, providing platforms that enhance their quality of life and offer suitable housing solutions for low- and middle-income families. By embracing digital solutions, the Kingdom is not only modernizing its services but also ensuring that assistance reaches those who need it most.
Overall, the integration of technology into public services in Saudi Arabia marks a significant advancement in how the government interacts with its citizens. The Tawakkalna app and the developed social security program are just two examples of how the Kingdom is leveraging digital tools to improve efficiency and accessibility in public services.