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26 January 2025

Sainsbury's Cuts Jobs And Closes Cafes Amid Restructuring

The supermarket chain responds to rising costs and changing customer habits by announcing significant job losses and café closures.

Retail giant Sainsbury's has unveiled plans to cut over 3,000 jobs as part of substantial restructuring efforts aimed at simplifying its operations. Announced on January 23, 2025, this move will also see the closure of 61 cafes across its UK stores. The changes come as Sainsbury's grapples with what it describes as a "particularly challenging cost environment" amid rising operational costs and changing customer habits.

These changes, which are subject to consultation, include discontinuing the company’s cafes, patisserie, and pizza counters, which have reportedly seen low usage among shoppers. Simon Roberts, Sainsbury’s CEO, emphasized the necessity of these cuts, stating, "This is a difficult but necessary step for our business as we respond to changing customer habits and rising costs." Despite reporting strong sales during the previous Christmas season and projecting profits between £1.01 billion and £1.06 billion for the year, Sainsbury's is moving forward with its restructuring plan to reduce costs by £1 billion annually.

Among the most affected roles will be senior management, with approximately 20% of positions set to be eliminated. The decision follows rising National Insurance (NI) contributions introduced by the government, which are expected to cost Sainsbury’s around £140 million this year. The company aims to streamline divisions and management to promote faster decision-making and cut unnecessary expenses.

Meanwhile, rival supermarket Iceland has extended invitations to Sainsbury’s staff who are facing redundancy to apply for open positions within its organization. Iceland expressed sympathy for the affected workers, stating, "We're so sorry to hear about this. If you or anyone you know has been affected, feel free to check out our careers page." Currently, Iceland has around 600 job vacancies available, ranging from retail assistants to HR advisors, positioning itself as a potential employer of choice in light of Sainsbury's cuts.

While Sainsbury's faces backlash from unions representing its workforce, particularly from the Unite union, which condemned the layoffs as "corporate greed," there are broader concerns about the retail industry's future stability. Union leaders, like Bally Auluk from Usdaw, have pledged to support affected employees throughout this transition, ensuring as many as possible remain employed with Sainsbury's or find new opportunities elsewhere.

Details surrounding the affected cafes highlight the extent of the restructuring, as the specific locations include stores across the UK, from Denton to Penzance. Sainsbury’s has indicated it will maintain its focus on food halls, remarking on the need to adapt to customers’ changing preferences.

Industry experts acknowledge the increasing pressures from rising labour costs amid governmental shifts. According to statements from Downing Street, "Difficult decisions were necessary to restore economic stability and strengthen public finances." This reflects the broader economic climate wherein retail chains are adjusting their workforce to navigate financial challenges.

Despite the dire adjustments Sainsbury's has announced, their management remains committed to serving customers with value and quality. Future updates will likely hinge on both the outcomes of the consultations and the continuing evaluation of the company’s financial health. Such transitions are not unique to Sainsbury's, with many retailers reassessing their strategies as they face the looming impacts of increased operational costs and changing consumer behaviors.

Consequently, as Sainsbury's implements these major changes, it sets a new precedence for the retail sector, illustrating both the challenges faced and the potential pathways forward. Will these job cuts lead to more sustainable practices or reveal underlying issues within the retail industry? Only time will tell as Sainsbury's, Iceland, and others navigate these turbulent waters.