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Technology
18 November 2024

Roblox Strengthens Child Safety Measures And Parental Controls

Recent updates focus on new content labels and communication restrictions for younger users to create safer online experiences

Roblox, the popular digital gaming platform beloved by kids and tweens, is stepping up its commitment to child safety with significant updates to its parental controls and communication restrictions. Following increasing scrutiny over its safety measures, Roblox has introduced new features aimed at protecting young users from inappropriate content and interactions.

Recently, Roblox has faced criticism for its handling of child safety, highlighted by alarming reports indicating instances of child exploitation within its community. According to Bloomberg, Roblox experienced over 13,000 reported cases of exploitation last year. This alarming statistic has urged the company to rethink its safety protocols and parental monitoring capabilities. The changes announced today demonstrate Roblox's effort to respond to these concerns.

The new features include automatically blocking direct messages for users under the age of 13. Previously, young users could directly message their friends and other players, which raised concerns about inappropriate communications. Under the new updates, children can no longer send direct messages outside of games but can communicate through public broadcast messages within games only, fostering safety during interactive play.

"We want to facilitate communication safely," said Dina Lamdany, senior product manager at Roblox. "Many of our experiences are interactive, and users need to talk to one another; our goal is to balance communication and protection." Parents who want to retain some level of direct messaging for their children have the option to change this setting, but the default will now prioritize safety!

Additional parental controls have also seen significant upgrades, allowing parents to manage their child's settings remotely. Parents can link their Roblox account to their child's account for easier monitoring, adjusting settings from their own devices instead of needing access to the child's account. This means they can view their child's friends list, track screen time, and set usage limits without being physically present. Parents can now set daily screen-time limits, ensuring children cannot exceed their allotted time on Roblox.

Roblox acknowledges the complexity surrounding child safety on its platform, especially with 90 million daily active users and 6 million unique games to navigate. To bolster its safety measures, the company has revamped its content labeling system as well. Games and experiences will now be categorized as "minimal," "mild," or "moderate" instead of being assigned specific age ratings. This shift aims to provide parents with clearer guidelines about the type of content their children can access.

Matt Kaufman, Roblox’s chief safety officer, underscored the company's long-standing commitment to safety. "We take safety extremely seriously. We've spent nearly two decades building strong systems, but we know there's always more to be done," he stated. The company's latest changes were influenced by thorough internal reviews and consultations with child safety and media literacy organizations.

The updates also came as Roblox announced modifications to its communication protocols. Specifically, children under nine will only be able to access "minimal" or "mild" content by default, with "moderate" content accessible only if parents provide their consent. Besides the enhanced monitoring capacity for parents, the platform will now notify families 30 days prior to any upcoming changes to their child's age-based settings.

These recent changes mark the third set of policy updates from Roblox within just one month. The earlier updates sought to curb the access of children to social hangout experiences and included new requirements for parental permissions to access specific chat features. This proactive approach demonstrates Roblox's acknowledgment of the vibrant but sometimes perilous digital community its users navigate.

Despite the undercurrent of concern surrounding the platform’s safety, Roblox is implementing significant changes with the help of organizations like the Family Online Safety Institute (FOSI) and the National Association for Media Literacy Education (NAMLE). Both organizations have praised Roblox’s efforts, signifying the importance of these improvements for the overall safety of young users.

Roblox is focusing on developing more advanced safety measures as it looks to maintain its reputation as a fun and engaging platform for kids. Drawing from user research, the implementation of these controls signals Roblox's desire to act before more issues arise and cultivate a safer gaming environment.

Overall, the newly enhanced parental controls and communication restrictions reflect Roblox's efforts to prioritize the safety of its young users amid mounting pressure. By allowing parents greater oversight and control, the platform aims to create not only enjoyable but also secure gaming experiences. Yesterday, Roblox launched these significant updates, which the company expects to develop and refine continuously as part of its commitment to child safety.

Moving forward, it will be interesting to observe how these updated safety measures impact the gameplay experience for young users and how parents adapt to the new controls available to them. Roblox's proactive stance highlights the importance of establishing trust with families using the platform and ensuring children can explore their creative potential without compromising their safety.

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