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12 October 2024

Retail Sector Grapples With Store Closures And Sales Challenges

Major retailers like 7-Eleven and A.O. Smith face tough competition and declining sales amid economic pressures

The retail sector is facing significant challenges as various companies assess their financial health and adapt to changing consumer behaviors. One of the most glaring examples is 7-Eleven, which recently announced the closure of 444 stores across North America, citing decreased traffic and slower sales as key factors. This decision is part of the company's broader strategy to stabilize its operations amid fierce competition, particularly from other convenience store chains.

According to statements made by the company, this move is also aligned with their long-term growth strategy. "We made the decision to optimize a number of noncore assets," 7-Eleven stated. Despite the store closures, the company emphasizes it still plans on opening new stores where demand for convenience shopping remains high.

The closures come shortly after 7-Eleven's parent company, the Tokyo-based Seven & i Holdings, slashed its earnings forecasts for the fiscal year ending February 2025. The forecast was cut down to 163 billion yen (approximately $1.09 billion), which is 44.4% lower than previously expected. This significant reduction was attributed to decreasing sales and heightened competition from rival chains like Circle K, owned by Canadian retailer Alimentation Couche-Tard.

Speaking of competition, Couche-Tard recently attempted to purchase Seven & i Holdings, initially proposing $14.86 per share but later increasing the offer to $18.19 per share, approximately valuing the company at $47 billion. Despite these attempts, Seven & i Holdings has resisted the takeover, pointing to its restructuring plans as part of their strategy to maintain operations.

The restructuring entails separating their core business, primarily comprising 7-Eleven and select gas stations, from its less profitable segments, including supermarkets and various specialty stores. This could potentially lead to the spin-off of certain divisions, including Loft general goods stores and Akachan Honpo baby goods stores, with IPO possibilities discussed, as outlined by various reports.

Now, not just 7-Eleven is grappling with difficulties. The broader retail environment is also feeling the pinch as inflationary pressures heighten and consumer spending patterns evolve. A.O. Smith, known for its water technologies, has reduced its full-year 2024 projections after reporting preliminary third-quarter results showing $902.6 million in sales—down from the previous year's $937.5 million. The company's CEO noted sales setbacks were heavily influenced by diminished demand following substantial price increases early this year.

Meanwhile, Costco has reported higher sales figures, logging $24.6 billion for September, compared to $22.6 billion the year prior. This increase can partly be attributed to strong performance across all channels, including e-commerce, which surged by nearly 23%. U.S. sales saw gains of 6.5%, showcasing Costco's ability to adapt to changing consumer preferences and economic pressures.

While some chains struggle under the weight of their overheads and declining foot traffic, others are seizing opportunities to innovate and expand. Weis Markets, for example, has forged a partnership with Amazon, boosting its e-commerce capabilities and improving its delivery services. This collaboration has significantly benefited the supermarket chain, which is seeing increased orders and customer engagement.

New openings are still on the horizon as well. Whole Foods Market just launched a major new store relocated to Hyannis, Massachusetts, featuring local products and enhanced shopping experiences for their customers. This store showcases the grocery chain's commitment to quality and supporting local suppliers.

Across the pond, Australia’s Coles is ramping up its tech-driven initiatives with the opening of its second automated customer fulfillment center, aiming to refine its supply chain just before the holiday shopping season kicks off. The facility is expected to increase efficiency and address growing online shopping demands as more consumers turn to digital channels.

Despite the struggles evident within the retail market, certain trends indicate a rising demand for healthy options and transparency. A new report highlights nearly half of consumers globally are snacking more frequently and show preferences for snacks made with fruits and vegetables. This shift provides opportunities for retailers willing to adapt their offerings.

Yet, it isn’t all smooth sailing. With soaring prices for fruits and vegetables hitting consumers hard, especially noted by industry experts, retailers and suppliers are urged to find creative solutions to meet consumer needs during these tumultuous times. The leadership at That's it. emphasizes making nutritious options more readily available, noting the importance of increasing fruit servings supplied to consumers.

Through all of this, one thing is clear: the retail sector must continually innovate to meet changing demands and overcome economic pressures. Whether through strategic closures, partnerships, or adopting new technologies, companies are working hard to find their footing once again and keep the doors open to the future of shopping.

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