This holiday season, as families gather to celebrate, the staff and volunteers of the Red Cross are ready and willing to assist those who find themselves in need. Whether working in emergency services or social support, these dedicated individuals embody the spirit of giving, ensuring help is just a call away.
The Red Cross Fulda, for example, has taken a moment to express gratitude to the community, stating, "We wish you and your families happy holidays and moments of tranquility for what truly matters." Beyond the well-wishes, they also reassured citizens of their constant availability throughout the holidays. "Even during the holidays, we are here for you—with emergency services, social services, or disaster relief," they emphasized.
Likewise, the Austrian Red Cross has mobilized over 17,800 staff across the nation, with many involved directly during the holiday rush. President Hans Ebner of the Red Cross Niederösterreich remarked, "Even though many are cozy at home, our personnel are still out there, ready for any emergencies." This reflects the ethos of the organization, which prides itself on the commitment of its volunteers, career professionals, and those on community service.
Throughout the holiday, teams remain on standby to provide swift medical assistance and support, especially during times when many medical offices are closed. "Emergencies take no breaks—not even on holidays!" noted Friederike Pirringer, highlighting the organization’s readiness to address the increased demand during these festive times.
Many volunteers opt to spend their holidays assisting others rather than enjoying traditional festivities. Julian Ehrenreich, a 19-year-old volunteer paramedic, said he chose to work on Christmas, enabling colleagues with families to celebrate at home. "It makes sense for me to step up so they can be with their families," he explained, detailing the rigorous nature of his shifts, which often extend through the night due to increased risks associated with holiday celebrations.
These sentiments were echoed across different districts, where over 500 emergency staff members stood ready for service. The dedication to being there for others, even on days typically reserved for family and relaxation, is noteworthy. "The willingness of our colleagues to stay on duty during Christmas and New Year reflects the core values of the Red Cross—compassion and selflessness," Pirringer remarked.
Among the various services offered, the emotional support provided by the Red Cross is invaluable during holidays when individuals may feel particularly lonely. The Ö3 Kummernummer, available daily, connects those struggling with mental health issues to trained professionals, underlining the organization's commitment to holistic support.
On New Year’s Eve, the particularly busy hours kick off post-midnight, as calls often pour in due to festive accidents or health emergencies. Richard Müller from the Red Cross Steyr-Stadt noted the thrill and adrenaline of service during such high-energy evenings. "After midnight, it can get hectic, but there’s something rewarding about helping others and being part of their celebrations," he said, emphasizing the camaraderie among his colleagues.
This atmosphere of togetherness among emergency service workers is often felt during New Year's as well. "We find joy even amid the chaos, sharing some treats and non-alcoholic beverages during our breaks, making the experience enjoyable," Müller shared.
Such dedication resonates not just within their ranks but is also appreciated by the public. With 84% of residents trusting the Red Cross as the leading emergency response organization, this confidence is both motivating and inspiring for the volunteers and staff alike. Every smile from someone they’ve helped is thanks enough, as echoed by multiple layers of the organization’s structure.
Finally, as 2025 approaches, the commitment of the Red Cross to uphold community support does not wane. Whether it’s responding to urgent calls or providing emotional support, the Red Cross remains unequivocally committed to serving humanity, reinforcing their motto: always there for those who need it most.
