The competition for the title of the best airline in the world is intense, according to the latest rankings released by the airline rating company Skytrax. The 2024 World Airline Awards were announced recently, and they highlight the top performers based on the experiences of travelers from more than 110 countries who provided feedback on over 350 airlines. This year, Qatar Airways has reclaimed its crown, overtaking Singapore Airlines, which held the top position last year.
This year, the rankings reveal trends pointing toward the dominance of airlines from Asia and the Middle East. These regions continue to lead the industry, with their airlines taking the top six spots, showcasing exceptional service and amenities. Notably, no U.S. carriers featured on the top 20 list, with Delta Air Lines ranking 21st, and United Airlines following at 42nd.
Among the highlights, Qatar Airways not only secured the title of the best airline but also earned accolades for having the best business class cabin globally. The airline’s luxurious Qsuite business class is renowned for its roomy seating, privacy, and top-notch service, ensuring travelers experience the utmost comfort during flights. This recognition underlines Qatar's commitment to excellence, which has put it at the forefront of the aviation industry.
Let’s take a closer look at the top 20 airlines of 2024, as listed by Skytrax, starting from the bottom:
20. Saudia (Saudi Arabian Airlines)
After recently rebranding, Saudia finished 20th this year, climbing three positions from last year. Known for its dry service policy, the airline offers no alcohol on board, catering primarily to the local market. Nevertheless, its adherence to rigorous safety and service standards has earned it recognition.
19. Etihad Airways
Abu Dhabi-based Etihad Airways dropped six places to 19th. The airline, which recently reintroduced its Airbus A380 fleet, is proud of its luxurious The Residence suite, providing travelers with high-end comfort and exclusivity. This suite features its own private room and en suite bathroom, making it one of the most sought-after experiences for first-class travelers.
18. Lufthansa
The German national carrier, Lufthansa, climbed three spots to rank 18th this year. The airline has rolled out its Allegris cabin on its long-haul aircraft, which promises to redefine comfort levels through new seating arrangements and upgraded entertainment options.
17. Virgin Atlantic Airways
Virgin Atlantic has seen positive momentum, jumping five places to 17th. The airline is marking its 40th anniversary this year and continues to focus on providing innovative and enjoyable flying experiences, especially for its business class travelers.
16. Vistara
Ranked 16th for the second consecutive year, Vistara remains India’s top airline. The airline, which began as a collaboration between Tata Group and Singapore Airlines, is currently merging with Air India, potentially enhancing its offerings and reach.
15. Iberia
The Spanish airline Iberia saw a slight decline, falling to 15th place. Known for its extensive routes connecting Europe to South America, Iberia continues to offer quality services, especially for its business class passengers.
14. Singapore Airlines
Once the reigning champion, Singapore Airlines dropped to 14th place this year. Despite the fall, it remains highly regarded for its exceptional service and luxurious cabins, continuing to adapt to evolving passenger needs.
13. Qatar Airways
Yes, Qatar Airways has two separate mentions on this list! Not only is it the best airline overall, but it also takes the second place with its outstanding business class. The sheer quality of service, comfortable seating, and privacy offered by its Qsuite design have made it synonymous with luxury travel.
12. Finnair
Finnair continues to impress, holding strong at 12th. Known for its focus on sustainability and modern design, the airline connects travelers to their destinations efficiently and comfortably. Recently, it has emphasized improvements to its catering services, which have historically been rated lower.
11. China Southern Airlines
Rounding out the top 11, China Southern Airlines maintains its position due to its wide-reaching network and consistently good service. Passengers appreciate the airline for its competitive pricing as well as the comfort of its seats.
10. Turkish Airlines
Turkish Airlines ranks 10th and has won the award for best business class catering. Known for its rich culinary offerings, which reflect Turkey’s diverse culture, the airline has become famous for its onboard dining experiences, along with providing comfortable seats on its wide-body aircraft.
9. EVA Air
This Taiwanese airline, EVA Air, has improved its rank to 9th place by offering passengers lie-flat seats and top-notch entertainment options. It is also recognized for its cleanliness and attentive service, making it stand out among regional competitors.
8. Delta Air Lines
Despite falling one position, Delta remains North America's top-rated business class option, with its Delta One product consistently receiving accolades for high-quality service and comfort on long-haul flights.
7. Air France
Known for its chic reputation and premium offerings, Air France takes the 7th spot. The airline recently upgraded its business class amenities and services, aiming to provide passengers with stylish and comfortable travel experience.
6. Hainan Airlines
Ranked 6th, Hainan Airlines continues to build its reputation with excellent service and modern planes. Known for its friendly crews and comfortable seating, this airline ensures passengers enjoy their flights thoroughly.
5. Cathay Pacific Airways
Cathay Pacific remains popular and ranks 5th, widely appreciated for its spacious lie-flat business-class seats and high-quality services, which are ideal for long-distance travel.
4. Emirates
Emirates takes 4th place, providing travelers with world-class experiences. The airline's iconic onboard lounges and bars on its A380 aircraft create unique social experiences for business class passengers, distinguishing it from other carriers.
3. All Nippon Airways (ANA)
ANA has impressed with its commitment to passenger comfort and service, ranking 3rd this year. The airline offers numerous amenities and comfortable seating arrangements, elevati ng the travel experience for everyone on board.
2. Singapore Airlines
Although ranked 2nd, Singapore Airlines is still celebrated for its exceptional hospitality, quality of food, and innovative cabin design, making it one of the best choices for travelers who seek comfort.
1. Qatar Airways
Overall, Qatar Airways claims the coveted title this year, echoing the sentiments of travelers worldwide. From outstanding cabin service and innovative technology to luxurious seating and gourmet meals, they have set the bar for what airline travel should entail.
The continuous evolution of these airlines and their commitment to creating memorable travel experiences underlines the competitive nature of the aviation industry. Each year, the rankings prompt airlines to strive for excellence, ensuring passengers receive the best possible service. The future looks bright for airline travel, as these top carriers continue to reinvent and improve their offerings.
