Poland's government has introduced significant enhancements to its digital administration services, particularly focusing on the mObywatel app, which has become pivotal for citizens to access various e-government functionalities. This app enables users to access services like the 'Twój e-PIT,' allowing them to see automated tax declarations and submit adjustments with just a few clicks.
A noteworthy feature this year is the launch of the e-Urząd Skarbowy application, marking the first time taxpayers can file tax returns through mobile devices. Available for free on Google Play and the App Store, the mObywatel app can significantly streamline the tax filing process.
Users can access 'Twój e-PIT' through either the mObywatel app or the website, where they need to log in using their profile on the national login platform or by supporting data like their PESEL (Polish Personal Identification Number). This service is particularly user-friendly as it allows filling out various income tax declarations, including PIT-37, PIT-38, and even income from business activities.
Fitness for the modern digital age means using the mObywatel app can save time and make administrative tasks easier for millions. Essential to this process is the 'profil zaufany,' or trusted profile, which allows individuals to confirm their identities securely when using online services. Setting up this profile doesn't take long and can be accomplished through several methods like banking identification systems, video calls, or even visiting dedicated offices.
When it involves logging onto e-services using the mObywatel app, the process is simplified. After downloading from the app stores, users authenticate themselves through the national login, after which they can access significant government services just using their biometric data or PIN. The steps are straightforward: select to log in through the mObywatel app, scan the displayed QR code, and confirm data sharing—making it efficient and secure.
Despite these advances, some concerns have emerged about the app's functionalities. Users have reported mixed experiences, with some praising its ease of use, whereas others have encountered hurdles, particularly around the initial setup and during login attempts. While enhanced accessibility through the mObywatel app has been welcomed, feedback indicates room for improvement, especially considering the rapid pivot to digital services necessitated by the current technological climate.
One of the main advantages of 'Twój e-PIT' is its availability in three languages—Polish, English, and Ukrainian—making it accessible to diverse populations. This feature is part of the government’s larger initiative to cater to the needs of international residents and seasonal workers.
While the mObywatel app is celebrated for modernizing citizen engagement with government services, it also issues additional security measures. Users are advised to remain vigilant, keeping their login data confidential to mitigate risks of cyber security threats. The Polish government is committed to maintaining and upgrading this app continually — ensuring it remains user-friendly and secure for all.
Tax filing using digital means is still relatively new for many users, so guidance from official resources remains imperative. Users are encouraged to keep abreast with updates to the mObywatel app, as both enhancements and bug fixes are rolled out to improve the overall user experience.
Overall, mObywatel is seen not only as a tool for easy access to tax declarations but also as part of Poland's broader move toward comprehensive digital governance. Despite some reported setbacks, the progress it offers can pave the way for smoother interactions between citizens and their government.