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Health
15 December 2024

Patient Dies While Waiting For Care At UPA, Outrage Ensues

Investigation launched as health officials vow accountability after tragic incident.

On the evening of December 13, 2024, tragedy struck at the Unidade de Pronto Atendimento (UPA) Cidade de Deus in Rio de Janeiro when 32-year-old José Augusto Mota da Silva died after waiting for medical attention. Reports and shocking videos circulating on social media depict the dire circumstances leading to his untimely demise.

Witnesses reported José August arrived walking and lucid, expressing severe pain. He sought help but, according to onlookers, did not receive timely care. Footage shared online shows the moment staff attempted to assist him, as he lay unresponsive, sparking outrage among those present. "Now he is a patient, right? Now you’re in a hurry! The man came here screaming in pain," exclaimed one female witness, capturing the collective frustration felt by others waiting for care.

Following the incident, Daniel Soranz, the Secretary of Health for Rio, expressed his shock and indignation. He stated via his social media account, "It is inadmissible to fail to recognize the gravity of the situation," adding, "All professionals on duty will be dismissed, will respond to inquiries, and will be reported to their respective regulatory bodies." His comments reflect the seriousness with which the local administration is taking the incident.

According to the statements from the UPA, when José Augusto arrived, he completed the triage process around 8:30 PM. Staff was alerted to his condition when he lost consciousness just minutes later. The medical team tried to rush him to the emergency area, often referred to as the Sala Vermelha for urgent cases, but it was too late. Medical authorities would later determine he had suffered from cardiac arrest.

The UPA management confirmed the establishment of an internal investigation to understand the circumstances around José Augusto's death thoroughly. They will review video footage and patient records to hold those accountable. The videos circulating online have put immense pressure on health officials to act swiftly and effectively address the public's outrage.

The sentiment at Cidade de Deus is one of deep frustration and fear, as many residents rely on UPAS for immediate care. The lack of prompt medical attention raises serious questions about the adequacy of staffing and protocols at public health facilities. "Everybody is to blame, no one attended," lamented the witness, reflecting the community's sentiment toward the local health system's failures.

This incident highlights broader systemic issues within the public health sector, particularly the urgent need for reforms to prevent similar tragedies. The embarrassment and repercussions of José Augusto's death could serve as catalysts for changes aimed at improving response times and the treatment quality of emergency services throughout Rio.

While José Augusto’s family mourns the loss of their loved one, the authorities must confront the harsh realities of public health service delivery. What happened at UPA Cidade de Deus is not just about one tragic night but rather about the lives affected by systemic failures. The hope remains strong among local advocates and families for sustainable improvements to avoid another needless loss.

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