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28 October 2024

Parents Challenge Social Media Giants Over Child Safety

Families join forces to hold social media companies accountable as dangers to children escalate

Families across North America are grappling with the burgeoning issues stemming from social media, leading to the recent filing of a significant lawsuit against well-known social media companies. This development, rooted deeply in tragedies related to cyberbullying and exploitation, is gaining traction as more parents recognize the dire ramifications these platforms have on children. Among those stepping forward are two Canadian families, whose painful stories and shared heartache echo the distress felt by many others dealing with similar situations.

The lawsuit, initiated earlier this month in Los Angeles County, gathers momentum as it encompasses the stories of 11 families, including those of the Canadian families whose experiences have drawn widespread attention. Central to the grievance is the claim against major tech companies like Meta, Snapchat, TikTok's parent company ByteDance, Discord, and Google, alleging these corporations knowingly marketed and created hazardous features aimed at children, prioritizing engagement metrics over their safety. Such enhancements, the plaintiffs argue, have contributed to tragically avoidable harms, citing occurrences of depression, eating disorders, and, sadly, instances of suicide linked to social media interactions.

Among the most heart-wrenching stories is 15-year-old Amanda Todd's case, which saw her become the subject of bullying and extortion by predators on the internet. Carol Todd, Amanda's mother, poignantly recalls the moment her daughter shared her struggle through a video, speaking to the realities of relentless online abuse and framing her haunting question: "Why isn’t life safer for kids?" Tragically, Amanda took her own life shortly after her video went viral, casting light on the hidden dangers lurking on social media platforms.

Matthew Bergman, the attorney leading the charge from the Social Media Victims Law Center, voiced the unyielding sentiment of the families involved, stating firmly, "What happened to these children was neither accidental nor coincidental. It was a foreseeable result of deliberate design decisions aimed at maximizing engagement over safety." He underscored the profit-driven motives behind these companies, pointing out how their revenue models thrive on selling advertising targeted at children and harvesting their personal data.

Despite these serious allegations, tech companies maintain their innocence. Google, for example, countered claims of negligence by asserting it has developed products and policies with children’s welfare and parental guidance as priorities. Other involved companies have opted not to comment, leaving many questions unanswered about the extent of their responsibilities and resources allocated for protecting vulnerable users.

The lawsuit follows significant trends, as increasing numbers of parents and advocates are rising against what they perceive as negligence on the part of social media companies. The rising tide of similar lawsuits reinforces the concern over how these platforms operate, especially as children engage more firmly with them at increasingly younger ages.

Evidence presented within the lawsuit references internal documents from Meta, which shed light on the company’s strategic aim to attract younger users, declaring, "the young ones are the best ones." This unsettling perspective is shared through the lens of parents who's lives have been shattered by the aftermath of their children’s social media experiences.

One such family affected by these deplorable circumstances is the Burke family from Prince Edward Island. Their son, Harry Burke, turned to his father for guidance after he became the target of online sextortion following the sharing of explicit content on Snapchat. Sadly, before they could seek help from authorities, 17-year-old Harry ended his life. His situation not only highlights the individual fights of these families but also the systemic issues rampant within the social media ecosystem.

This legal action has prompted conversations across various platforms, drawing attention to the much-needed legislative discourse surrounding online safety regulations. The Canadian government has been working to pass the online harms bill aimed at establishing clearer regulations for social media companies about how they must safeguard minor users. Meanwhile, similar discussions are occurring within the U.S. government, where the Kids Online Safety Act is progressing and seeking to create explicit obligations for companies to protect children under the law.

Through this lawsuit, the plaintiffs are advocating for accountability and necessary changes, both within the companies and through the legislative process, striving to make social media safe for the younger generation. Families, communities, and lawmakers alike are recognizing this as not just another lawsuit but as part of larger, national conversations about youth safety, responsibility, and the urgent need for impactful measures.

Carol Todd continues to champion the cause, urging parents to stay informed and connected to resources for child protection and reporting issues as they arise. Her and other families’ calls resonate beyond their personal losses, seeking to inspire communal action and comprehensive reform to prevent future tragedies.

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