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Technology
19 August 2024

Pakistan Faces Internet Trouble Amid Government Firewall Denials

Users point blame at VPNs for slow connections as calls for transparency grow

Pakistan is currently grappling with significant internet slowdowns, with many users reporting speeds dropping to less than half of their usual capacity over the past week. This troubling trend is causing widespread disruptions, affecting millions of users and igniting numerous complaints from businesses and individuals alike.

While many affected are quick to point to the potential installation of a national firewall as the cause, authorities have firmly denied these allegations. Government officials maintain their stance, insisting the slowdown has nothing to do with any new regulations or firewall installations.

The roots of this issue can be traced back to heightened internet restrictions imposed during and after the February elections, which saw the social media platform X (formerly known as Twitter) blocked amid national security concerns. With tensions running high politically, the internet's sluggishness has been particularly frustrating, hampering communication and day-to-day operations.

Doctors and business owners have mentioned how the sluggish connectivity is particularly detrimental to their work, complicates email communications, and disrupts service deliveries. Even simple tasks for medical professionals, such as sending or receiving information, have been made tedious and time-consuming.

The Pakistan Software House Association has taken the issue to heart, projecting potential losses of around $300 million due to these disruptions. They claim the situation could deter investment and harm the country’s already fragile economy, especially as many companies rely heavily on seamless internet services.

Internet service providers, like Shahzad Arshad’s firm based out of Lahore, report similar grievances, with several clients unable to connect with international partners due to dropped connections and delayed file transmissions. Meanwhile, other business leaders are echoing these sentiments, indicating alarm over the lack of clarity surrounding the slowdown.

Pakistani Minister for Information Technology, Shaza Fatima, responded to the outcry, stating there's no intentional throttling of service and attribute the issues to increased use of Virtual Private Networks (VPNs) by the populace. She suggested the high volume of VPN traffic is currently overburdening the system.

This assertion has not sat well with many citizens, particularly those who believe the government is shirking responsibility for the connectivity issues. Software engineer Umayr Hassan criticized the lack of transparency and called for clearer communication from the government about the situation.

Fatima acknowledged the government's insistence on upgrading its systems to bolster cybersecurity, efforts they claim are necessary due to the persistent cyber threats the country faces. Yet, she maintains these upgrades are not responsible for the slowed connectivity.

For digital rights activists like Fareeha Aziz, the rapid rise of VPN usage is concerning, representing more than just internet access—it signifies the fight for freedom of expression and political discourse online. Aziz firmly argues the government needs to clarify its role, questioning, "If the slowdown is not government-induced, who is responsible?"

Approximately 110 million people are connected to the internet across Pakistan, making the current disruptions even more impactful, especially when political movements often thrive on social media. Given former Prime Minister Imran Khan's supporters actively use social networking platforms to rally against the existing government, authorities seem increasingly vigilant about external communications and narratives.

Indeed, the climate surrounding internet usage is reminiscent of government tactics employed during the riotous aftermath of Khan’s ousting last year. Online dissent was broadly suppressed through social media blocks and internet throttling, which served to stifle protests before they could gain momentum.

This latest round of connectivity issues is prompting action: activists have approached the Islamabad High Court, demanding recognition of internet access as a fundamental right within Pakistan's constitution. They argue this recognition is necessary to safeguard citizens against unregulated surveillance measures, similar to those implemented under China’s stringent digital policies.

The Pakistan Telecommunication Authority has also hinted at potentially regulating VPN usage, adding another layer of complexity to the existing internet crisis. Reports indicate there was over 130% increase in VPN usage after the ban on X, highlighting the growing demand for uncensored access even as the government works to monitor online activities.

The consequences of the current internet crisis could extend far beyond just connectivity issues, potentially triggering economic fallout within the IT sector. The Pakistan Software Houses Association warns of imminent challenges, stating the likelihood of companies moving abroad if the situation remains unresolved.

It’s clear the stakes are high for Pakistan, where millions depend on legitimate and unrestricted internet access for both personal and professional reasons. While the government seeks to bolster security amid political turbulence, the pushback from users only emphasizes the need for balance between government oversight and individual liberties.

With the internet slowdown nearing the point of crisis, both citizens and businesses alike are calling for urgent solutions. This pressing scenario encapsulates not only the digital rights conflict but also the larger struggle for freedom of expression amid heightened security measures.

How Pakistan navigates these confluence of pressures will determine the future of its digital space, impacting everything from economic viability to the sustenance of democratic dialogue. The discourse surrounding internet access and regulation continues to grow more pressing, begging the question: how much oversight can citizens tolerate without compromising their freedoms?

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