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09 October 2024

Oracle Redefines Financial Services With AI Innovations

AI tools aim to empower banks against financial crime and streamline operations through deep insights

Oracle has made waves recently with its innovative solutions aimed at transforming the financial services industry. The tech giant's latest offerings, which are powered by artificial intelligence, promise to help banks tackle challenges associated with financial crime and risk management more effectively than ever before.

At the forefront of this initiative is Oracle's new AI-powered case management solution, aptly named the Financial Services Crime and Compliance Management Investigation Hub Cloud Service. This cutting-edge tool is crafted to aid banks and financial institutions in accelerating their investigations concerning financial crimes, which have become increasingly rampant.

The key feature of the Investigation Hub is its ability to streamline tasks and provide investigators with enhanced insights through integrated graph analytics and embedded AI. This not only eliminates the issue of data silos – where important information is trapped within different systems – but also significantly reduces manual tasks, enabling investigators to focus on what truly matters: analyzing information and combatting financial crime.

“Bad actors are becoming increasingly sophisticated, leveraging advanced technologies to exploit vulnerabilities,” explained Jason Wynne, senior vice president of finance, risk, and compliance product development at Oracle Financial Services. “To stay ahead of these threats, financial institutions need flexible solutions.”

Wynne emphasized the importance of rapid response capabilities within the financial sector. The Investigation Hub, according to him, symbolizes a significant advancement, enabling various types of financial institutions to conduct faster, more accurate, and cost-effective investigations by providing contextual data. “With the Investigation Hub, data is transformed to tell actionable stories,” he added.

Another astounding aspect of this solution is its potential to reduce investigation touch time by up to 70%. Traditionally, investigators spent around 80% of their time on data collection, leaving scant time for analysis. With the Investigation Hub, this balance can shift significantly, allowing firms to glean rich insights and generate auto-narratives from key data points. This enhancement culminates in improved efficiency and effectiveness of investigations, paving the way for quicker responses to suspected fraudulent activities.

Built on the expansive foundation of Oracle Cloud Infrastructure (OCI), this Investigation Hub integrates seamlessly with additional Oracle Financial Crime and Compliance Management solutions as well as other third-party data providers. This holistic view ensures banks have access to comprehensive insights about customer activity and potential risks.

But Oracle didn’t stop at just the Investigation Hub. The company also recently launched the Oracle Financial Services Profitability and Balance Sheet Management Cloud Services, geared toward helping financial institutions manage their balance sheet risks and drive growth. These solutions provide deep insights and facilitate complex reporting on profitability, interest rate risks, and prevailing trends across balance sheets.

“With these cloud-native services, we are empowering financial institutions to optimize their operations and drive sustainable growth through advanced analytics and integrated AI,” remarked Sonny Singh, executive vice president and general manager of Oracle Financial Services.

The tools within this suite, like Asset Liability Management and Funds Transfer Pricing, enable banks to gain clarity on profitability across multiple dimensions, as well as comply with rigorous regulatory requirements.

This suite is layered with features comprising high scalability, flexibly constructed P&L analyses, and insightful cash flow modeling. Financial institutions can ask key questions about their operations, such as which products yield the most profit or which customers offer the best returns.

Chartis Research has taken notice of Oracle's groundbreaking efforts, naming the company the category leader in its inaugural RiskTech AI 50 report. This ranking places Oracle at the top among 50 industry players by showcasing its ability to deliver powerful AI solutions, which are enhancing operational efficiency and risk mitigation within financial organizations.

The RiskTech AI 50 report applauds Oracle for its breadth of AI applications, particularly across retail banking and finance. The detailed analysis undertaken by Chartis assessed various companies on the basis of innovation, impact, and deployment of risk technology, and Oracle excelled across all categories.

“Being named the top performer in this report is a recognition of Oracle’s commitment to delivering cutting-edge, AI-driven solutions,” Singh commented. “Our continuing investments in AI and machine learning are intended to provide our financial services customers with the tools they need to thrive.”

With the ever-evolving dynamics of financial crimes and the subsequent need for stringent risk management strategies, Oracle's suite of solutions appears to be timely and necessary. Financial institutions are facing mounting pressures to not only improve efficiency but also to maintain compliance with rapidly changing regulations. Oracle's technological enhancements aim to support this goal, fostering resilience and growth amid increasing operational and market uncertainties.

While financial institutions navigate these challenges, Oracle stands poised to offer transformative solutions through timeless technology and innovative ideas, clearing the path for smarter, more efficient banking processes. Whether through rapid fraud detection or seamless balance sheet management, Oracle is stepping up to the plate, providing smart, AI-enhanced tools to revolutionize the financial sector.

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