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01 March 2025

OpenAI Addresses ChatGPT Data Storage And Security Concerns

OpenAI's new video generation launches alongside growing focus on user privacy and data protection.

OpenAI Addresses ChatGPT Data Storage and Security Concerns Amid New Service Launch

Users of ChatGPT are not only enjoying the functionalities of the generative AI but are also increasingly aware of the need to safeguard their personal information amid various security concerns.

Recently, OpenAI has made headlines by launching Sora, its latest model for generating videos from text descriptions, available to paid subscribers across the EU, UK, and several other nations. This development follows the introduction of GPT-4.5, setting the stage for what is expected to be GPT-5.

But with the rollout of such innovative features, questions about user data privacy and security become even more pressing. According to reports, the vast repertoire of information collected by ChatGPT includes user account details, technical information, and data usage metrics.

Specifically, ChatGPT gathers:


  • Account Data: This encompasses the email address for account authentication and usernames. For paying subscribers, payment details are also retained. User settings like language preferences, themes, and interaction history are stored as well.

  • Technical Data: The user's IP address is collected mainly for security purposes, which can also aid location estimation. Data on the device model and browser used for accessing ChatGPT is noted down too.

  • Usage Data: OpenAI tracks usage frequency and duration, as well as details on features used, such as code generation and image creation.

Avowing their commitment to user privacy, OpenAI emphasizes, "ChatGPT does not have direct access to personal or private information but remembers what users provide during active sessions or through specified configurations." This highlights the importance of user awareness and implementation of privacy settings.

Fabiana Ramírez Cuenca, a cybersecurity researcher, underscored the need for users to take proactive measures to secure their information within ChatGPT.

"For enhanced security, it is recommended to utilize strong passwords and activate two-factor authentication (2FA) where available, thereby preventing unauthorized access to accounts," Cuenca stated.

She also advised users to regularly review privacy settings to understand what data is being stored and how it is utilized, enabling informed consent.

Cuenca's recommendations also include routinely checking active sessions, controlling shared information during interactions, and consistently reviewing terms and policies related to data security.

Using ChatGPT securely implies favoring devices fortified with security software and keeping operating systems up to date to ward off vulnerabilities.

With the recent launch of Sora, OpenAI has also rolled out various features for video generation, allowing users to create high-quality videos based on simple text prompts. While this innovation may excite users, it also highlights potential copyright concerns. Critics are apprehensive about how generative models may train on preexisting artworks without proper attribution, raising important questions about intellectual property rights.

Certain functions of Sora are particularly noteworthy. For example, Sora Turbo, presumably the advanced version, enables users to produce videos at resolutions up to 1080p with lengths capped at 20 seconds. Users can explore various aspect ratios and generate multiple videos at once, providing impressive flexibility for content creation.

Users subscribing to ChatGPT Plus can generate 50 priority videos per month for $20, whereas ChatGPT Pro offers unlimited video generation at $200 monthly, including significant features such as watermark-free downloads and simultaneous clip creations.

OpenAI’s latest additions must navigate the thin line between innovation and ethical compliance. Questions surrounding security for users accessing its tools become increasingly significant. OpenAI acknowledges user security needs, asserting its commitment to protecting user data and respecting content rights.

Experts advise applying security measures within the application, stressing the significance of users taking ownership of their information.”

Overall, as the generative AI sphere evolves, it is clear users must remain vigilant by actively engaging with the tools they use. Stakeholders urge OpenAI to reinforce protective measures to assure users their data privacy is prioritized notwithstanding the innovative services offered.