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Technology
20 December 2024

One NZ Launches Starlink Satellite Texting Service Nationwide

New Zealand residents gain access to texts where cell towers fall short, with expansion planned.

Starlink's nationwide satellite texting service has officially launched across New Zealand, marking a significant technological milestone for the country. Spearheaded by One NZ, the initiative is poised to revolutionize communication for residents living beyond the reach of traditional cell towers. With many rural areas lacking mobile network coverage, this advancement promises to create more equitable access to text messaging for all New Zealanders.

One NZ’s direct-to-mobile service operates via SpaceX's Starlink satellites, enabling select users to send and receive text messages, even where conventional networks fall short. This service is particularly beneficial for those inhabiting the 40% of New Zealand’s landmass which lacks sufficient cell tower infrastructure. It extends the coverage not just across the mainland but also up to 20 kilometers off the coast—significantly boosting connectivity.

Currently, the One NZ Satellite TXT service is available at no extra charge for customers on pay-monthly plans. Four smartphone models are initially compatible with this service: the Samsung Galaxy Z Flip 6, Samsung Galaxy Z Fold 6, Samsung Galaxy S24 Ultra, and OPPO Find X8 Pro. These were chosen to kickstart the rollout, with the aim of gradually including additional devices as testing continues.

Joe Goddard, the Experience and Commercial Director at One NZ, excitedly stated, “Our teams continue to test the service on additional phones, and we expect hundreds of thousands of customers to be able to use One NZ Satellite TXT by the end of 2025.” Such expansion is pivotal for ensuring widespread adoption of this innovative technology.

Although the service offers tremendous potential, it does come with some caveats. Initially, text messages can take up to three minutes to send and receive; depending on the conditions, this timeframe could stretch to ten minutes or longer in the early adoption phase. Goddard acknowledged these early limitations, emphasizing the company’s commitment to enhancing the service as more satellites are deployed. “We continue to test the capabilities of One NZ Satellite TXT...this is an initial service...,” he noted, highlighting the expected improvements as the satellite constellation grows.

One NZ's strategic move aligns with broader trends within the telecommunications sector, where enhancing coverage through satellite technology is gaining traction. While T-Mobile has made extensive announcements about their satellite texting ambitions, One NZ has emerged as the first global telco to roll out such services nationwide, turning the spotlight on New Zealand.

The goal is clear: to bridge the communication gap faced by those residing distant from urban centers, ensuring they remain connected, even during emergencies. One NZ also stresses the importance of having alternative safety measures particularly when venturing to more remote locations, recommending the use of personal locator beacons alongside the new texting capabilities.

Despite the initial limitations of only supporting text messaging, plans are underway to expand the interface to include voice and data services, which could drastically open up digital communication avenues for users. Goddard has hinted at future developments, stating there will be efforts made to integrate these capabilities over time, potentially transforming the way New Zealanders stay connected.

The roll-out forms part of One NZ's broader efforts since its rebranding from Vodafone New Zealand. With promises of improved services to meet customer needs, its clientele can anticipate benefiting from advanced telecommunications infrastructure facilitated by advanced satellite capabilities.

This ambitious project indicates not only One NZ's commitment to enhancing connectivity but also SpaceX's practical application of its satellite network on a global scale. With regulatory permissions having been secured for the deployment of thousands of Starlink satellites, the groundwork is set for expanded services not just within New Zealand but globally.

New Zealand's uptake and involvement with cutting-edge satellite communication technologies could serve as a model for other nations, particularly those facing similar geographic communication challenges. This initiative has the potential to shift the paradigm of how extant services are rendered, particularly in rural areas.

With One NZ leading the charge, it seems residents can look forward to enhanced connectivity and more reliable communication solutions as the satellite technology matures. The future of communication, at least for New Zealand, is increasingly vast and celestial.