NTT Docomo, one of Japan's leading telecommunications companies, announced on May 9, 2025, a significant rebranding effort that will see its subsidiary NTT Communications change its name to NTT Docomo Business. Additionally, another subsidiary, NTT Comware, will now be known as NTT Docomo Solutions. This initiative is part of a broader corporate identity transformation for the NTT Group, aiming to unify and strengthen its brand presence in the competitive global market.
The formal name of NTT Holdings will also be simplified from "Nippon Telegraph and Telephone" to simply "NTT," reflecting the abbreviation that has been in common use. The NTT Docomo logo will now incorporate the iconic "Dynamic Loop," a symbol that has long been associated with the NTT brand.
During a results briefing held on the same day, NTT President Akira Shimada explained that the changes are intended to enhance global recognition of the NTT brand. "The NTT Group has been operating various businesses since its privatization in 1985, and the company name and business content have diverged greatly, hindering global recognition," he stated. He emphasized the need for a unified concept to clearly demonstrate the group’s technological capabilities in a competitive international market.
NTT Communications, established in July 1999, has played a crucial role in the NTT Group's corporate business since becoming a subsidiary of Docomo in 2022. It has been responsible for offering a variety of services under the newly branded "Docomo Business" umbrella, which includes advancements in 5G technology, Internet of Things (IoT) solutions, data centers, applications, security, and artificial intelligence (AI).
Shimada also noted that the changes in corporate identity are not merely cosmetic. The new logo will feature a color shift from black to blue, aligning with the established brand colors of the Docomo Group. The font for the new logo will mirror that of NTT Data Group, reinforcing the brand's cohesive identity across different markets.
NTT's rebranding comes at a time when the company is facing challenges in maintaining its market position. The financial results for the fiscal year ending March 2025 revealed a 2% increase in operating revenue to 13 trillion 704.7 billion yen, yet a significant 14% decrease in operating profit to 1 trillion 649.5 billion yen. NTT Docomo's results mirrored this trend, with a 1% rise in revenue to 6 trillion 213.1 billion yen, but an 11% drop in operating profit to 1 trillion 20.5 billion yen.
These financial outcomes reflect a complex landscape for NTT. While there has been growth in certain sectors, such as NTT Data Group and Docomo's smart life business, the overall profitability has been impacted by declines in revenue from mobile and fixed communication services. The company has also been investing in improving mobile network quality, which has added to its financial pressures.
The rebranding effort has elicited mixed reactions online. Many users expressed that the name change from Nippon Telegraph and Telephone to NTT was expected and did not come as a surprise. However, some voiced their concerns about the disappearance of the names NTT Communications and NTT Comware, suggesting that it might reinforce the perception of NTT Docomo as a more dominant entity within the group.
Looking ahead, the newly branded NTT Docomo Business and NTT Docomo Solutions are expected to play pivotal roles in the NTT Group's strategy to enhance its corporate services and compete more effectively in the global arena. With a focus on innovation and customer solutions, the company aims to leverage its strengths in technology to drive future growth.
As the NTT Group embarks on this new chapter, the emphasis will be on integrating its various services and reinforcing its brand identity. The changes are seen as a necessary step to adapt to the evolving telecommunications landscape and to meet the demands of a diverse global market.
In summary, NTT's rebranding marks a significant shift in its corporate identity, aiming to unify its subsidiaries under a cohesive brand while addressing the challenges posed by a competitive environment. The upcoming months will be crucial as the company implements these changes and seeks to enhance its market presence.