On April 1, 2025, a new service called "Sim Cards" was launched on the Gosuslugi platform, quickly gaining popularity among Russian citizens. Within just one day, the service was accessed an impressive 5.7 million times, highlighting a significant demand for tools that allow individuals to manage their mobile numbers more effectively.
According to the Ministry of Digital Development of the Russian Federation, users accessed the new service at an average rate of 7,000 times per minute. The peak usage occurred at 22:45 Moscow time on the launch day, when the system recorded up to 1,000 requests per second. This surge in activity underscores the urgency and importance of the service to many users.
The "Sim Cards" service enables users to view all subscriber numbers registered in their name across 42 telecom operators. This functionality is particularly beneficial for individuals concerned about unauthorized registrations or potential fraud. As the ministry explained, "The 'Sim Cards' service on Gosuslugi allows users to see how many and which subscriber numbers are registered to the portal user." This transparency is essential in an era where identity theft and fraud are prevalent.
In addition to simply viewing registered numbers, the service provides users with the option to block any suspicious or unused numbers. If a user discovers an unfamiliar number, they can temporarily block it until the situation is clarified. Furthermore, if the telecom operator is connected to contract management services, users can terminate the contract entirely if necessary.
This service was introduced as part of a broader initiative to enhance control over mobile number usage in Russia. The government aims to help citizens promptly identify cases of illegal SIM card registrations that could be exploited by fraudsters. With the introduction of this service, users are empowered to take charge of their mobile identity.
Looking ahead, significant changes regarding SIM card registrations are on the horizon. Starting in November 2025, Russian citizens will be limited to holding no more than 20 mobile numbers. Foreign citizens will face a stricter limit of 10 numbers, effective from July 2025. Should a user exceed these limits, the service for all their numbers will be suspended, reinforcing the importance of managing one’s registered numbers effectively.
If users find themselves with unknown or unnecessary numbers, they can take action through the Gosuslugi portal to block these numbers temporarily. However, to fully terminate a contract with a telecom operator, users must contact the operator directly and settle any outstanding debts, ensuring a complete and responsible exit from unwanted services.
The launch of the "Sim Cards" service reflects a growing recognition of the need for digital tools that enhance user control and security in telecommunications. As more people become aware of the potential risks associated with mobile number registrations, services like this will likely see continued growth and adaptation.
In summary, the "Sim Cards" service on the Gosuslugi platform represents a significant step toward greater transparency and control for mobile phone users in Russia. With millions already utilizing the service, it is clear that the demand for such tools is high, and the government’s initiatives to combat fraud and enhance user security are being met with enthusiasm.
