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07 April 2025

Nationwide Building Society Announces £50 Bonus For Members

Over 12 million customers set to receive a £50 thank you payment by April 30

Nationwide Building Society is set to distribute a £50 bonus to over 12 million customers across the UK as part of its "Big Nationwide Thank You" initiative. This generous payout, totaling £600 million, follows the recent acquisition of Virgin Money and aims to express gratitude to members for their support during the transition.

Payments will begin appearing in customer bank accounts starting April 9, 2025, and are expected to be completed by April 30, 2025. The initiative is part of Nationwide's ongoing efforts to return value to its members, having already issued over £3.5 billion in member value since April 2023, including previous payouts through the Fairer Share scheme.

Debbie Crosbie, CEO of Nationwide, emphasized the importance of this initiative, stating, "The Big Nationwide Thank You recognizes the role our members played in building the financial strength that made the deal possible. It’s another of the very real benefits of being a member of Nationwide and our modern mutual model." This statement reflects the bank's commitment to its members and its focus on enhancing customer experience following the acquisition.

To qualify for the £50 bonus, customers must have held a current account, savings account, or mortgage with Nationwide as of September 30, 2024. Additionally, they must have conducted at least one transaction in their account or maintained a balance of at least £100 within the 12 months leading up to the end of September 2024. This requirement ensures that only active members benefit from the payout.

Eligible customers will receive their payments directly into their Nationwide accounts, while those with mortgages will see the bonus credited to the account used for their mortgage Direct Debit. For customers whose accounts cannot receive the payment directly, cheques will be issued by May 14, 2025.

Nationwide's decision to issue this bonus comes in the wake of its acquisition of Virgin Money, a deal valued at £2.8 billion, which was finalized in October 2024. The merger has positioned Nationwide as the UK's second-largest provider of mortgages and savings accounts, with a significant boost to its financial standing. The acquisition included commitments to retain Virgin Money branches, ensuring no town or city with a branch would lose it before 2028.

The "Big Nationwide Thank You" is not the first time the building society has shared its profits with members. In 2023 and 2024, Nationwide distributed £100 to nearly 4 million eligible members as part of its Fairer Share scheme. This initiative is separate from the current bonus, which aims to acknowledge the members' loyalty and support during a pivotal time for the organization.

As part of the upcoming Fairer Share scheme, which is expected to be announced in May 2025, Nationwide hopes to provide additional financial benefits to its members, contingent on the organization's financial performance. This ongoing commitment to member value highlights Nationwide's dedication to its customer base, which includes one in three households in the UK.

In the South East of England alone, approximately 2.4 million customers are set to receive the £50 bonus, while over 1.4 million London residents are also eligible. The distribution of the bonus aims to enhance customer satisfaction and reinforce the sense of community among Nationwide members.

As Nationwide prepares to roll out this significant payout, members are encouraged to check their eligibility through the Big Nationwide Thank You page on the building society's website. This initiative not only serves as a financial boost for many but also reinforces the mutual model that Nationwide operates under, where the focus is on benefiting members rather than shareholders.

The building society's efforts to return value to its members have been well received, and the upcoming payments are expected to further strengthen customer loyalty. As the payments approach, many are keenly awaiting the arrival of the £50 bonus, which will be a welcome addition to their accounts.

In a time when financial institutions are often scrutinized for their practices, Nationwide's approach stands out as a model of customer-centric banking. The "Big Nationwide Thank You" is a testament to the organization's commitment to its members and its recognition of their role in the bank's success.

The upcoming payments are not just a financial incentive; they symbolize the mutual relationship between Nationwide and its members, reinforcing the idea that together, they can achieve greater financial stability and success.

As April 30 approaches, members are encouraged to keep an eye on their accounts, as the anticipated payments will soon begin to flow in. For many, this bonus will provide a much-needed financial cushion, and for others, it will serve as a reminder of the benefits of being part of a mutual organization that prioritizes its members' interests.

With the financial landscape continuously evolving, initiatives like the "Big Nationwide Thank You" highlight the importance of member engagement and satisfaction in the banking sector. As Nationwide moves forward, its commitment to enhancing member value will undoubtedly play a crucial role in shaping its future.