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Business
01 December 2024

Nando's Growth Faces Environmental Backlash

Protests against Nando's expansion erupt due to local river pollution concerns

Across the United Kingdom, protests are rising against the rapid expansion of Nando's, the popular peri-peri chicken restaurant chain. Activists have taken to the riverside of the River Wye, voicing their concerns about the environmental impact attributed to Nando's operations. The demonstrators assert the restaurant’s practices are harming local ecosystems, declaring, "Nando's is killing our rivers," which indicates significant displeasure with the company’s sourcing and environmental policies.

This outcry coincides with Nando's recent announcement of ambitious growth strategies, intending to open 14 new stores during the current financial year, bolstering their presence across the UK. Rob Papps, Nando’s Group Chief Executive, stated the firm is responding to strong customer demand, especially as sales have exceeded pre-pandemic levels. For the fiscal year ending February 25, 2024, Nando's reported revenue growth of 7.5%, totaling £1.37 billion, and managed to reduce its pre-tax losses significantly, from £86.2 million to £50.1 million.

While the chain continues to flourish within the competitive food market, the protests suggest growing public scrutiny over the environmental aspects of such expansions. Campaigners argue Nando’s practices contribute to pollution and resource depletion around the River Wye and other regions. This sentiment has sparked similar movements across the country, highlighting the need for corporate responsibility amid growing environmental concerns.

Nando's has recently opened nine new restaurants across several UK cities including Edinburgh, Newcastle, and Watford, and the search is on for five more locations. The company's decision to continue with these expansions has been met with potential backlash as community members and activists question whether this growth is worth the toll on local habitats.

During the protests, demonstrators have raised awareness about the importance of protecting the River Wye, which has faced numerous environmental challenges, including water pollution and biodiversity loss. Activists worry Nando’s sourcing methods could exacerbate these issues by increasing pollution and diminishing healthy ecosystems.

The restaurant chain has assured its commitment to sustainability and local sourcing, though critics remain skeptical. Papps acknowledges the uncertain economic backdrop but emphasizes the importance of investing for growth. Nando's aims to navigate the challenges posed by rising operational costs—factors such as labor and food inflation—while maintaining its expansion plans.

The demand for Nando's cuisine remains strong; the company's core offerings of flame-grilled chicken and signature peri-peri sauce have cemented its popularity among UK customers. But as it widens its footprint, the balancing act between rapid growth and environmental stewardship becomes ever more delicate.

Protesters have made their position clear: they insist Nando's must reconsider its environmental policies and the sourcing procedures employed to meet the booming consumer appetite. Such movements are not simply localized; they reflect broader public sentiment advocating for responsible corporate behavior, encouraging transparency about how companies impact local ecosystems.

This scenario plays out against the backdrop of heightened public awareness surrounding environmental issues. Consumers are increasingly inclined to support brands demonstrating sustainable practices. Activists hope to hold Nando's accountable, pushing for commitments to reduce ecological damage and invest more heavily in sustainable practices.

With Nando's promising to provide more details about its sustainability efforts and sourcing policies, attention will remain on how it addresses activists' concerns and whether it can harmonize its expansion plans with the environmental integrity many are demanding.

While Nando's is combating rising costs and consumer expectations, the backlash against its growth speaks to the changing values of many UK citizens. The question remains—can Nando's maintain its brand loyalty and expand its market share without sacrificing the environment?