Nakamau, a prominent Japanese food chain operated by Zensho Holdings, is set to discontinue its 24-hour operations in favor of enhanced cleaning protocols aimed at improving store standards. This significant change was announced on May 9, 2025, and will take effect on May 15, 2025, when most of its locations across the nation will transition to a 23-hour operational schedule, opening at 3 AM and closing at 2 AM.
The decision to halt 24-hour service comes in response to a recent contamination incident at Sukiya, another restaurant brand under the same corporate umbrella. Reports indicated that foreign matter, including cockroaches and mice, had been found in Sukiya's products, prompting a reevaluation of cleanliness and operational practices across Zensho Holdings.
In a statement, Nakamau emphasized the importance of allocating specific time for cleaning activities, stating, "By securing time for cleaning work, we aim to improve store standards." The initiative will see cleaning operations scheduled between 3 AM and 4 AM, focusing particularly on areas that are typically hard to reach, such as beneath cooking equipment.
This move reflects a broader trend in the food service industry, where maintaining high hygiene standards has become increasingly critical in the wake of rising consumer awareness regarding food safety. As businesses strive to regain customer trust, effective cleaning protocols are essential.
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As Nakamau prepares to implement its new cleaning schedule, the company hopes that these changes will not only enhance its operational standards but also restore customer confidence in its brand. The food service industry continues to navigate challenges related to hygiene, safety, and customer satisfaction in a post-pandemic world, and companies like Nakamau are taking proactive steps to address these issues head-on.
