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Technology
25 January 2025

Massive TikTok Outage Hits Users Across Russia

Thousands of complaints flood monitoring sites as functionality remains disrupted.

On January 25, 2025, Russian users of TikTok faced widespread outages as the popular video-sharing platform experienced significant disruptions. Reports flood monitoring websites such as Downdetector and Sboy.ru, tallying over 56,000 complaints from users across various regions of Russia, including major cities like Moscow and St. Petersburg.

The problems reportedly started around 06:00 Moscow time, with complaints reaching as high as 20,000 according to Sboy.ru. Users are expressing frustration due to inability to log in, slow loading times, and issues with content accessibility.

This incident marks not the first hiccup for TikTok this month; previous outages were noted on January 11, 14, 16, and 19. These recurring issues have raised alarms among users who rely heavily on the app for creating and viewing content.

Users have described their experiences, indicating persistent problems with the application. For some, TikTok wouldn't load at all, leaving them unable to browse their feeds. Reports detail long loading times and failure to upload or view videos.

Roskomnadzor, Russia's communications watchdog, confirmed on the same day the uptick of complaints, stating, “On January 25, at 06:00, the monitoring service indicated increased complaints about TikTok’s operation from Russian users.” Despite the acknowledgment of the issue, Roskomnadzor did not specify what might have caused the outages.

The current climate around social media platforms, especially TikTok, is tumultuous. Earlier discussions by officials, including State Duma Deputy Sultan Hamzaev, have included calls to potentially ban TikTok, citing concerns over the platform's content and influence. Hamzaev remarked, “I insist on banning TikTok in Russia,” framing the platform's content delivery as problematic for youth.

With the recent outages and the accompanying dialogue about the effectiveness of TikTok as a tool for content sharing, Russian users find themselves at the crossroads. They await clarity on whether these tech glitches represent merely operational issues or if they pertain to broader concerns over digital platform governance.

For many, TikTok serves as both entertainment and livelihood, leading to rising anxiety among content creators who may find their audience diminished due to technology failures. The outages have sparked conversations online about the need for alternative platforms to mitigate reliance on TikTok, especially amid growing scrutiny.

These recent events have also stirred discussions about the stability of internet services, drawing comparisons with earlier outages experienced across other websites and applications, emphasizing the need for rigorous infrastructures to support digital communication. Users were previously also affected during systematic troubles with several major Russian internet providers.

For the time being, as the outages continue to affect engagement on TikTok, the community's focus shifts to patience and anticipation of repairs or explanations from the platform's overseers.

Despite the frustrations, the global interconnectivity of this issue suggests parallels far beyond Russia—many users report similar difficulties across different regions. Industry observers are watching to see how TikTok responds to its Russian users amid these challenges.

Outages and the political backdrop continue to shape the future of the app and its standing among users. Until resolved, the void left by TikTok’s incapacity to function will be acutely felt by millions.

While the reasons behind this recent malfunction remain mysterious, the company must swiftly address these challenges to restore faith among its user base, particularly as discontent over internet freedom grows.