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03 March 2025

Maharashtra Mandates E-KYC For Ration Card Holders

With the deadline extended, beneficiaries can now complete e-KYC from home using mobile apps.

Maharashtra has implemented mandatory e-KYC (Electronic Know Your Customer) for all ration card holders, aiming to streamline the process of obtaining subsidized food grains and prevent fraudulent access to government benefits. This move by the Maharashtra government is set to significantly ease the administrative burden on beneficiaries by allowing them to carry out the KYC process from the comfort of their homes.

The deadline for completing the e-KYC has been extended to March 15, 2025, providing ample time for all individuals holding ration cards to comply. Previously, this KYC process was conducted at ration shops, often leading to long waits and complications for beneficiaries. Now, with the advent of the 'Mera e-KYC' mobile app, the government aims to make the verification process quicker and more efficient.

The 'Mera e-KYC' app allows users to verify their identity using facial recognition technology. This new feature is particularly beneficial for those who may have encountered challenges with traditional biometric methods, such as fingerprint authentication. It is also structured to assist individuals who are unable to visit ration retail locations due to various limitations, ensuring everyone can access necessary resources.

According to the Maharashtra Times, "The government has extended the e-KYC deadline to provide convenience and reduce long queues." This initiative reflects the administration’s dedication to ensuring all eligible beneficiaries are able to receive their entitled rations without unnecessary hurdles.

To perform the e-KYC, beneficiaries are required to download both the 'Mera e-KYC' and the 'Aadhaar Face RD Service' apps on their mobile devices. Here’s how to carry out the e-KYC process step-by-step:


  • Download Apps: First, download the 'Mera e-KYC' app from Google Play Store, along with the 'Aadhaar Face RD Service' app.

  • Select State: Open the 'Mera e-KYC' app and choose your state—this helps to localize the service.

  • Enter Aadhaar Number: Input your Aadhaar number and generate an OTP (One-Time Password).

  • Verify OTP: Enter the OTP received on your registered mobile number along with the captcha code, then submit.

  • Authenticate Your Identity: Follow the on-screen instructions to verify your details and accept the terms.

  • Capture Facial Recognition: Use the camera to take your selfie, ensuring you blink when prompted, to complete the facial e-KYC.

  • Check Status: After submission, you can verify your e-KYC status through the app.

For those who experience challenges with the online process, assistance can be sought from local ration dealers or by contacting the state food portal. This way, either self-service or direct support will pave the way for completing the necessary e-KYC documentation.

The focus of this government initiative is to uphold transparency and efficiency within the public distribution system. By tackling fraudulent activities and ensuring authentic identities of beneficiaries, the authorities strive to provide uninterrupted access to rations for deserving families. The inclusion of modern technology not only simplifies the application process but also aligns with the governmental goals of digitization across various sectors.

With the final date for compliance drawing near, it is imperative for all ration card holders to complete their e-KYC to avoid disruptions in receiving their rations. Failure to do so could result in the inability to access government-provided food supplies, leaving eligible families at risk of food insecurity.

With the public distribution system now making strides toward modernization, beneficiaries are encouraged to embrace this digital transition. By doing so, they can enjoy the benefits of timely and efficient services, reflecting the government’s commitment to serve the community effectively.

For more information, beneficiaries can reach out through official helpline numbers or visit the National Food Security Act website at nfsa.gov.in. Ensuring proper communication and updates on these changes can significantly impact the lives of millions relying on governmental assistance for their daily needs.

Lastly, as the March 15, 2025, deadline approaches, it is clear: every eligible citizen must act swiftly to secure their access to subsidized food, confirming their e-KYC as part of this important administrative improvement.