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21 February 2025

Loblaw’s New Canadian Labels Aim To Boost Local Sales

Facing potential tariffs, Loblaw enhances product labeling to support local buying and counter U.S. import reliance.

Loblaw Companies Ltd. is set to introduce new Canadian product labels on all goods prepared domestically, initiating the changes by mid-next week. This move aligns with consumer trends favoring local products amid concerns of impending trade tensions with the United States. Per Bank, the company’s Chief Executive Officer, emphasized the initiative’s aim is to assist customers seeking to support Canadian-made goods, stating, "They want help and guidance on how they can buy more Canadian products and we’re really trying to do everything we can to help them.”

Earlier this month, the Ontario-based grocery giant implemented labels indicating items as "prepared in Canada" across its digital platforms and introduced a “swap to Canadian” feature on its website and app. Bank reported impressive results from this digital initiative, with around 75% of patrons utilizing the new feature weekly, significantly boosting Canadian product sales by approximately 10% already, even before the physical label changes took place.

Even with the overshadowing threat of U.S. tariffs, especially those potentially targeting produce, Loblaw claims only about 10% of its products are sourced from the U.S. The majority of U.S. imports are related to fresh produce, which stands to be most affected by imposed tariffs. Bank expressed his concern, asserting, “And we are seeing these tariffs as a kind of tax on products. They will hurt consumers on both sides of the border.”

These regulatory uncertainties have prompted Loblaw to adapt quickly and prioritize domestic offerings. Recently, the company announced plans to invest $2.2 billion by 2025 to open 80 new stores—50 of which will be discount locations—and renovate over 300 existing stores. “We are wholeheartedly devoted to showcasing Canadian-made value and quality across our entire network,” Bank articulated, emphasizing the company's commitment to bolster its Small Supplier program and increase inventory of domestic products.

Despite these proactive measures, Loblaw faced financial challenges highlighted during its fourth-quarter earnings call held on February 20. For the quarter concluded on December 28, the company reported net earnings of $462 million, which reflects a drop of $79 million compared to the previous year. Each common share diluted earnings stood at $1.52, marking an 11.6% decrease year-on-year. This downturn is largely attributed to heightened member participation and increased redemption rates within Loblaw’s PC Optimum loyalty program, leading to a non-cash charge of $129 million related to the re-evaluation of the program's liabilities.

Loblaw’s Chief Financial Officer, Richard Dufresne, acknowledged the increase of this liability aligns with the anticipated rise in customer engagement with the loyalty program. “We increased this liability based on our expectation of more customers redeeming their points going forward,” he noted during the analysts’ call.

When examining total revenue, the figures reflected growth, amounting to $14.9 billion—an increase of 2.9%. Retail segment sales also rose, hitting $14.58 billion, with food retail same-store sales experiencing growth of 2.5%. If excluding Thanksgiving's timing impact, this reflected growth of about 1.5% year-on-year.

Interestingly, sales metrics for Shoppers Drug Mart also indicated slight growth, with same-store sales increasing by 1.3%, driven mainly by pharmacy and healthcare service sales which rose 6.3%. Conversely, front-store same-store sales observed a decline of 3.1%.

Observers noted the significance of Loblaw’s strategies amid the backdrop of shifting consumer behaviors seeking lower prices. Amid potential trade disputes and employee strikes, the firm’s response to enhancing Canadian visibility aligns with national consumer sentiment against U.S. imports. The company plans to closely monitor market responses and tariff provisions as Bank remarked, “But we have some very, very good plans for how we can mitigate any potential impacts.”

Overall, Loblaw Companies Ltd. seems poised to adapt strategically to consumer preferences and external pressures as it works to balance domestic product visibility with financial performances. With planned expansions and promotional strategies, their position may improve as the retail sector navigates these fluctuative economic conditions. Investors and analysts alike await the potential uplift from their evident adaptation to market dynamics, particularly the enthusiastic reception of local produce. Remaining actively engaged and flexible will be imperative for Loblaw to maintain its competitive edge moving forward.