Lewis Capaldi’s highly anticipated UK and Ireland comeback tour has ignited a frenzy among fans eager to secure tickets, but the pre-sale process has been marred by frustration and confusion. The Scottish singer, who returned to the spotlight with a surprise performance at Glastonbury Festival in June 2025 after a two-year hiatus battling Tourette's syndrome, announced his tour dates following the release of his new single, "Survive." The tour, set to kick off in September 2025, will see Capaldi performing in ten cities including Sheffield, Aberdeen, Glasgow, London, Manchester, Birmingham, Nottingham, Cardiff, and Dublin.
Pre-sale tickets went live on Tuesday, July 8, 2025, at 9am, sparking immediate demand that overwhelmed many fans. Several reported difficulties with the online queues, likening the experience to the notoriously challenging ticket sales for Taylor Swift’s Eras Tour. Social media platforms buzzed with fans sharing their struggles. One fan tweeted, "got through the Lewis Capaldi queue after being assigned number 3334 or something like that and there was NO tickets left for Dublin what is going on." Another described the presale as "a joke," complaining about the queue not moving and scalpers boasting about their ticket hauls online. The frustration was palpable, with others remarking that securing tickets felt "harder than the Eras Tour" and even "criminal."
The pre-sale system required fans to sign up via email and pre-order a CD on Capaldi’s official website to receive a pre-sale code. Unfortunately, many who followed these steps reported not receiving their codes, leading to a scramble on social media where fans begged for spare codes or tickets. One fan lamented, "Has anyone got a spare presale code for Lewis Capaldi? Haven’t received mine and desperate to get tickets." Ticketmaster, the primary ticketing platform for the tour, clarified that it was not responsible for distributing pre-sale codes, adding to the confusion.
Despite the chaos, the tour's scale and Capaldi’s triumphant return after his health struggles have only amplified fan excitement. His Glastonbury performance was a poignant moment, as it marked his return to the stage after a difficult two-year period during which he struggled to finish his set at the festival due to Tourette's symptoms. During his emotional Glastonbury set, Capaldi performed hits like "Someone You Loved" and his new single "Survive," which candidly addresses his battles with self-doubt and mental health. He told the crowd, "Two years ago I wasn't sure if I'd ever do this again, but I'm back baby!" The crowd’s enthusiastic response underscored the deep connection between the artist and his audience.
Capaldi’s upcoming tour will be his only UK, Ireland, and Europe shows in 2025, making tickets even more coveted. The tour begins on September 7 at Sheffield’s Utilita Arena and concludes on September 29 at Dublin’s 3Arena, with stops in major cities including two nights at London’s O2 Arena. Ticket prices were confirmed ahead of the general sale, ranging from £32.50 to £99.75, including fees, with a £2.50 handling charge per order. VIP hospitality packages, offering a more exclusive concert experience, will also be available starting at £199 for select shows in London, Manchester, and Birmingham.
For those who missed out on the pre-sale, the general public sale is scheduled for Thursday, July 10, 2025, at 9am (10am for some venues) via Ticketmaster and other authorized outlets. Experts advise fans to prepare by creating and logging into their Ticketmaster accounts beforehand, setting up payment details, and teaming up with friends to increase their chances of securing tickets. Resale ticket expert Gilad Zilberman recommends never refreshing the ticket queue page to avoid losing position and to keep checking the site for up to two hours after tickets sell out, as cancellations and payment failures can free up additional tickets.
Despite the challenges, the overwhelming demand speaks volumes about Capaldi’s enduring popularity and the anticipation surrounding his return to live music. His debut album, Divinely Uninspired To A Hellish Extent, was the UK’s top-selling album in 2019 and 2020, and his hit "Someone You Loved" remains the UK's most streamed song of all time. Fans are eager to witness the emotive power of his voice live once again, especially after his candid sharing of personal struggles through his music.
As the general sale approaches, fans are urged to stay vigilant against ticket scams and only purchase from trusted sources. The excitement for Capaldi’s tour is unmistakable, but the ticketing process has been a test of patience and perseverance. Whether fans secure tickets during the pre-sale or the general sale, the upcoming tour promises to be a memorable chapter in Lewis Capaldi’s remarkable comeback story.
