KURO GAMES recently faced backlash following the announcement of their upcoming update for the open-world action game, Wuthering Waves, which is set to celebrate its first anniversary on May 23, 2025. On April 19, 2025, the company hosted an official program to preview the content of Version 2.3. However, shortly after the broadcast, they issued an apology, acknowledging that the content did not meet player expectations.
The official X account of KURO GAMES announced a limited-time login bonus as a gesture of goodwill. This free-to-play game allows players to explore an expansive world as a character known as the "Wanderer," who awakens from a long slumber to uncover their memories and story. Players can navigate through challenges with various companions known as "Resonators." The game, which features a gacha system for obtaining playable characters, will see its Version 2.3 update released on April 29, 2025, alongside its launch on Steam.
During the preview program, KURO GAMES revealed several exciting updates, including new events, a new five-star rarity resonator, and an anniversary pickup gacha. Additionally, they announced a collaboration with the anime Cyberpunk: Edgerunners. However, the broadcast quickly drew criticism, particularly from overseas players who expressed disappointment over the announcement. Many were hoping for a confirmed select gacha instead of the announced anniversary pickup gacha. Critics also pointed out the perceived lack of new elements in the update.
In response to the backlash, KURO GAMES stated, "The planned content was far from the expectations of all Wanderers for the anniversary." They acknowledged the shortcomings in the program's structure and presentation, admitting that it did not meet the players' expectations. The company emphasized their aim to deliver a version that is enjoyable and suitable for the anniversary, promising to allocate development resources appropriately.
As part of their apology, KURO GAMES announced a login bonus event where players will receive ten each of three items: "Golden Wave Patterns," "Forged Tides Wave Patterns," and "Lustrous Tides Wave Patterns." The specific dates for the bonus distribution are yet to be confirmed, but further announcements are expected soon.
Despite the negative feedback regarding the preview, there were also positive comments from players who appreciated the team's responsiveness to user feedback, especially concerning system improvements. Some players praised the management team for their willingness to address issues, while others expressed that the demands from some players were unreasonable. A notable discussion emerged on social media, with some users defending KURO GAMES and labeling those making excessive demands as "beggars" and "greedy users."
KURO GAMES has expressed that they are taking the criticism seriously. They reiterated their commitment to continuous improvement, stating, "We are deeply aware that Wuthering Waves still has many points to improve in order to provide continuous service. We will continue to focus on improvements and strive for improvement in all areas." This commitment comes in the wake of the game's recent release for PS5 in January 2025, which included a significant update to Version 2.0.
The controversy surrounding the anniversary broadcast has highlighted the challenges that game developers face in meeting player expectations, especially during significant milestones. As KURO GAMES prepares for the upcoming update, the company is under scrutiny to deliver content that resonates with its player base.
Looking ahead, the team aims to implement substantial changes and improvements based on player feedback. The management team is expected to announce more details regarding the login bonus and future updates in the coming days, as they work to rebuild trust with their community.
Wuthering Waves is currently available for PC (Windows/Epic Games Store), PS5, iOS, and Android, and will be released on Steam on April 29, 2025. The game continues to attract players with its engaging open-world gameplay and rich storytelling.
As the anniversary approaches, players remain hopeful that KURO GAMES will deliver on their promises, ensuring that the celebration of Wuthering Waves is a memorable one for all.
