International airline rankings for 2025 have been unveiled, with notable mentions for four prominent airlines, particularly Vietnam Airlines and EVA Air. According to AirlineRatings.com, which evaluates over 435 airlines based on passenger feedback, service quality, comfort, and safety, this year's results underline the significance of consistent quality across airline networks, regardless of flight distance or class.
Vietnam Airlines has made headlines once again by retaining its title as the "World’s Best Value Premium Economy" airline. Sharon Petersen, CEO of AirlineRatings, praised the airline for its commitment to balancing quality with value for its passengers. "Since January 14, 2025, Vietnam Airlines has expanded its premium economy class to domestic routes, offering enhanced privileges to passengers," she noted.
Dang Anh Tuan, Deputy General Director of Vietnam Airlines, expressed pride over the airline's achievements. "The awards reflect our relentless efforts to improve service quality and motivate us to continue innovatively delivering world-class experiences. We remain committed to meeting and exceeding the ever-growing expectations of customers," he stated.
Meanwhile, the rankings showcased Korean Air as the standout winner, claiming the coveted title of Airline of the Year for 2025. This marked the first time the airline surpassed last year’s winner, Qatar Airways, which has been consistently praised for its exceptional service. AirlineRatings highlighted Korean Air's steadfast commitment to passenger comfort, especially within its economy class, maintaining original seat configurations, and providing various amenities such as slippers and larger meal portions to improve the travel experience.
Further bolstering its reputation, Korean Air offers 84-86 cm of seat pitch in economy class, establishing itself as the leader within the industry for passenger space. The upbeat assessment of Korean Air’s offerings showcases its efforts to create more comfortable travel experiences for medium- to long-haul journeys.
Following Korean Air was Qatar Airways, which has been lauded for maintaining the quality and consistency of its services, trailed by other notable airlines including Air New Zealand, Cathay Pacific, Singapore Airlines, Emirates, Japan Airlines, Qantas, Etihad, and Turkish Airlines, rounding out the top ten.
On the other hand, EVA Air also earned recognition, ranking 11th globally. The airline's performance reflects its focus on passenger feedback, high standards of service, and strong safety protocols, making it one of the safest full-service airlines worldwide. EVA Air President Clay Sun emphasized the importance of their ranking, which reinforces the airline's commitment to service quality and safety. "Our excellent flight safety record complements our brand dedication to providing quality experiences," he noted.
AirlineRatings commended EVA Air for its exceptional standards across many domains, including its modern fleet, well-maintained services, and innovative customer offerings. The review site praised the airline not only for its high safety standards but also for its broad route network and well-regarded in-flight dining and entertainment options.
Keeping flight safety as one of its top priorities, EVA Air has been recognized for its commitment to customer service, ensuring passengers enjoy their travel experience from takeoff to landing, which is especially significant during these challenging times.
These airline rankings for 2025 reflect the increasing competition within the aviation industry and the importance of maintaining high service standards to meet passenger expectations. The accolades awarded to these airlines highlight their commitment to quality, innovation, and safety, which will likely influence passengers' choices for their future travel plans.
The 2025 rankings are not merely about numbers; they encapsulate the dedication airlines have toward delivering comfort and safety to their customers. They also remind us of the industry's continued evolution, especially as it rebounds from years of turbulence brought on by global events. Airlines like Vietnamese and EVA Air stand at the forefront of this change, setting benchmarks for others to follow.
With the continued emphasis on safety, comfort, and innovation, aviation enthusiasts are eager to see how these airlines will adapt and maintain their status as leaders not only in rankings but also in customer satisfaction.